At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling remotely.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work culture.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in claims handling is essential; experience in liability claims is a plus.
- Other info: This role offers a chance to grow your skills in a fast-paced, rewarding environment.
The predicted salary is between 30000 - 42000 £ per year.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
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Casualty/Liability Claims Technician - Fully Remote employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty/Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and claims industry. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about potential job openings.
✨Tip Number 3
Prepare for common interview questions specific to claims handling. Think about scenarios where you've successfully managed claims or resolved disputes, as these examples will showcase your experience and problem-solving skills.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Casualty/Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Casualty/Liability Claims Technician position. Tailor your application to highlight relevant experience in investigating liability claims.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in handling liability claims, particularly in Employers & Public Liability. Use specific examples to demonstrate your technical knowledge and customer service skills.
Showcase Your Skills: Make sure to include skills that are crucial for this role, such as attention to detail, analytical thinking, and effective communication. Mention any relevant qualifications or training that support your ability to investigate and settle claims.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Address how your background aligns with the company's needs and your enthusiasm for providing exceptional customer service.
How to prepare for a job interview at Exchange Street Executive Search
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, demonstrating your expertise and problem-solving skills.
✨Emphasise Customer Service Skills
Since the role involves providing exceptional customer service, think of examples from your past experiences where you went above and beyond for a client. Highlight your communication skills and how you handle difficult situations with empathy and professionalism.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific claims scenarios. Practise articulating your thought process when investigating claims, gathering evidence, and making recommendations. This will show your analytical skills and ability to work under pressure.
✨Familiarise Yourself with Client Requirements
Research the company’s client requirements and service standards. Being knowledgeable about their expectations will not only help you answer questions more effectively but also demonstrate your commitment to aligning with their values and processes.