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For Companies At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in claims handling is essential; experience in liability claims is a plus.
- Other info: This role offers a chance to grow your skills in a fast-paced, rewarding industry.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
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Casualty / Liability Claims Technician - Fully Remote employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty / Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the specific types of liability claims you'll be handling, such as Employers and Public Liability. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your customer service skills, as providing exceptional service is a key part of this role. Think of examples from your past experiences where you've gone above and beyond for clients.
✨Tip Number 3
Network with professionals in the insurance and claims industry. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare for potential scenario-based questions in your interview. Be ready to discuss how you would approach investigating and settling claims, showcasing your analytical and problem-solving skills.
We think you need these skills to ace Casualty / Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Casualty / Liability Claims Technician. Highlight your technical knowledge and experience in investigating liability claims, as this is crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant experience in handling Employers & Public Liability claims. Use specific examples that demonstrate your ability to gather evidence and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the claims process and your commitment to compliance with client requirements. Mention any previous successes in similar roles to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is essential in the claims handling process.
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Basics
Brush up on your knowledge of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully handled claims, demonstrating your understanding of legal and policy liability.
✨Showcase Your Investigative Skills
During the interview, highlight your ability to gather evidence and investigate claims thoroughly. Share examples of how you've approached investigations in the past, focusing on your attention to detail and problem-solving skills.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Be ready to discuss how you've provided outstanding service in previous positions, particularly in challenging situations. This will show that you can maintain professionalism while dealing with sensitive claims.
✨Familiarise Yourself with Client Requirements
Research the specific client requirements and service standards relevant to the role. Being able to articulate how you would comply with these standards during the interview will demonstrate your commitment to meeting client expectations.
