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For Companies At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in claims handling is essential; experience in liability claims is a plus.
- Other info: This role offers a chance to grow your skills in a fast-paced, rewarding industry.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements
Casualty/Liability Claims Technician - Fully Remote employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty/Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who specialise in liability claims. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Being able to articulate your thought process and decision-making will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role emphasises exceptional customer service, be ready to discuss examples of how you've successfully managed client relationships in the past.
We think you need these skills to ace Casualty/Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Casualty/Liability Claims Technician position. Tailor your application to highlight relevant experience in investigating liability claims.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your technical knowledge in handling liability claims, particularly in Employers & Public Liability. Use specific examples to showcase your skills.
Showcase Customer Service Skills: Since exceptional customer service is a key aspect of this role, include examples in your application that illustrate your ability to provide outstanding service, especially in challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Exchange Street Executive Search
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, demonstrating your expertise.
✨Emphasise Customer Service Skills
Since the role involves providing exceptional customer service, be ready to share examples of how you've handled difficult situations with clients in the past. This will show that you can maintain professionalism while addressing client needs.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare for hypothetical scenarios related to liability claims and how you would approach them. This will demonstrate your problem-solving skills and ability to comply with client requirements.
✨Research the Company and Its Standards
Familiarise yourself with the company's values and service standards. Understanding their approach to claims handling will allow you to tailor your responses and show that you're a good fit for their team.
