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- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy fully remote work options and flexible hours to fit your lifestyle.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in liability claims is essential; experience is a plus.
- Other info: This role offers a chance to grow your skills in a supportive environment.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
Make your application after reading the following skill and qualification requirements for this position.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements
Remote working/work at home options are available for this role.
Casualty/Liability Claims Technician - Fully Remote employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty/Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and claims industry. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about potential job openings.
✨Tip Number 3
Prepare for virtual interviews by ensuring you have a quiet, professional-looking space. Test your technology beforehand to avoid any hiccups during the interview process, as remote roles often rely heavily on effective communication.
✨Tip Number 4
Showcase your customer service skills during the application process. Be ready to discuss specific examples of how you've provided exceptional service in previous roles, as this is crucial for the position.
We think you need these skills to ace Casualty/Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casualty/Liability Claims Technician. Familiarise yourself with the key skills required, such as investigating liability claims and providing exceptional customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in handling liability claims, particularly in Employers & Public Liability. Use specific examples that demonstrate your technical knowledge and ability to gather evidence effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the claims process. Mention how your skills align with the company's requirements and your commitment to delivering excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Basics
Brush up on your knowledge of casualty and liability claims, especially regarding Employers and Public Liability. Be prepared to discuss how you would approach investigating these claims and what factors you consider when assessing liability.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key in this role, think of examples from your past experiences where you provided outstanding service. Be ready to explain how you handle difficult situations and ensure client satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when faced with a claim investigation, including how you gather evidence and make recommendations.
✨Familiarise Yourself with Remote Work Tools
As this position is fully remote, be prepared to discuss your experience with remote working tools and how you stay organised and productive while working from home. Mention any specific software or platforms you are comfortable using.
