Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead audits and quality reviews, providing actionable feedback to teams and clients.
- Company: Join a dynamic team focused on quality assurance in casualty claims.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by improving quality standards and supporting continuous improvement.
- Qualifications: Experience in auditing or quality assurance with strong analytical skills.
- Other info: Engaging work environment with a focus on collaboration and development.
The predicted salary is between 40000 - 50000 £ per year.
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You will prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients.
You will lead internal audit activity across telephony and file reviews — identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you will also provide coaching and guidance to the wider team.
You will oversee claims reviews and quality output for a portfolio of high‑profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you will maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision‑making.
Auditor / Quality Assurance (Casualty Claims) employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auditor / Quality Assurance (Casualty Claims)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work, especially those that highlight your attention to detail and analytical abilities. We want to see how you can apply your expertise to the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. And remember, applying through our website gives you a direct line to us, so don’t hesitate!
We think you need these skills to ace Auditor / Quality Assurance (Casualty Claims)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Auditor / Quality Assurance role. Highlight any relevant audit experience and technical standards you've worked with, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you the ideal candidate. Be sure to mention specific examples of your work that relate to the job description.
Showcase Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We want to see that you can maintain high standards in your written communication right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Technical Standards
Make sure you’re familiar with the technical standards relevant to quality reviews in casualty claims. Brush up on the latest industry practices and be ready to discuss how you can apply these standards in your role.
✨Prepare for Case Assessments
Since you'll be preparing cases for internal technical assessments, practice discussing past cases you've worked on. Be ready to explain your thought process, the challenges you faced, and how you ensured quality outcomes.
✨Show Your Analytical Skills
Highlight your ability to identify trends and analyse root causes during the interview. Prepare examples of how you've used data to drive continuous improvement in previous roles, as this will resonate well with the interviewers.
✨Demonstrate Coaching Experience
As a technical referral point, you’ll need to provide guidance to your team. Think of instances where you’ve coached or mentored others, and be prepared to share how you approach giving constructive feedback.