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- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division, known for its commitment to excellence.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a dynamic team, making a real impact in the claims process.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Apply online or send your CV directly to Craig Dyson for a chance to join us!
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.
The successful applicant will work closely with a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property, and Real Estate claims through to settlement.
You will be responsible for writing detailed reports for insurers, including settlement recommendations, and liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims: 0161 667 0428 / cd@exchange-street.co.uk.
Job Ref: CD234. For other vacancies, visit our website - exchange-street.co.uk.
TPA / Property Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Household/HNW and Commercial Property. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property claims industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role emphasises first-class customer service, think of specific examples where you've gone above and beyond for clients or resolved complex issues.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can set you apart from other candidates and show that you're a good fit for their team.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the key tasks such as managing claims, writing reports, and liaising with various parties.
Tailor Your CV: Customise your CV to highlight relevant experience in claims management, customer service, and report writing. Use specific examples that demonstrate your ability to meet client-specific service level criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the property claims process. Mention how your skills align with the company's needs and your proactive approach to settling claims.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Exchange Street Claims ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the claims process, customer service expectations, and the types of claims you'll be handling. This will help you answer questions confidently and demonstrate your knowledge.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to claims management. Prepare examples from your past experience where you successfully resolved issues or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As a Case Manager, effective communication is key. Be ready to discuss how you liaise with various stakeholders, including insurers and policyholders. Highlight any experience you have in writing reports or recommendations, as this will be crucial in the role.
✨Research the Company
Take some time to learn about the company you're interviewing with. Understand their values, mission, and the specific services they offer in the Property TPA Division. This knowledge will not only help you tailor your responses but also show your genuine interest in the position.
