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For Companies At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division, known for its commitment to excellence.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Be part of a dynamic team, making a real impact in the claims process.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
- Other info: Apply online or send your CV directly to Craig Dyson for a chance to join us!
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.
The successful applicant will work closely with a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, and liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims: 0161 667 0428 / cd@exchange-street.co.uk.
TPA / Property Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Household/HNW and Commercial Property. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property claims industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role emphasises first-class service, think of examples where you've gone above and beyond for clients, and be ready to share these stories.
✨Tip Number 4
Research the company’s values and recent developments in the property claims sector. Being knowledgeable about the company and industry trends will show your genuine interest and help you stand out during the interview process.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the key tasks such as managing claims, writing reports, and liaising with various parties.
Tailor Your CV: Customise your CV to highlight relevant experience in claims management, customer service, and report writing. Use specific examples that demonstrate your ability to handle a caseload and meet service level criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the property claims process. Mention how your skills align with the company's needs and your proactive approach to settling claims.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.
How to prepare for a job interview at Exchange Street Claims ltd
✨Understand the Role
Make sure you have a clear understanding of what a TPA / Property Claims Technician does. Familiarise yourself with the responsibilities mentioned in the job description, such as managing claims and writing detailed reports. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to discuss your previous experiences where you successfully managed customer interactions. Highlight any specific examples that demonstrate your ability to handle difficult situations with a proactive approach.
✨Prepare for Technical Questions
Expect questions related to property claims, household and commercial property insurance, and the claims process. Brush up on relevant terminology and processes so you can speak knowledgeably about how you would handle various scenarios.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the tools they use for claims management, or how success is measured in this position. This demonstrates your enthusiasm and engagement.
