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For Companies At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division, known for its commitment to excellence.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values proactive problem-solving and client satisfaction.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Apply online or send your CV directly to Craig Dyson for a chance to join our team.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division.
Role Overview
The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.
Key Responsibilities
- Work closely with a national team of field Adjusters.
- Handle a caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.
- Write full and detailed reports for insurers, including recommendations for settlement.
- Liaise with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Application Process
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims: 0161 667 0428 / cd@exchange-street.co.uk.
TPA / Property Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Household/HNW and Commercial Property. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property claims industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role emphasises first-class customer service, think of examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Tip Number 4
Research the company’s values and recent developments in the property claims sector. Being knowledgeable about the company and industry trends will show your genuine interest and help you stand out during the interview process.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the key tasks such as managing claims, writing reports, and liaising with various parties.
Tailor Your CV: Customise your CV to highlight relevant experience in property claims or customer service. Emphasise any previous roles where you've managed caseloads or worked closely with insurers and clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the company's needs. Mention specific skills that align with the job description, such as report writing and proactive communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.
How to prepare for a job interview at Exchange Street Claims ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the key tasks such as managing claims, writing reports, and liaising with various parties. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to discuss your previous experiences in this area. Think of specific examples where you successfully managed customer expectations or resolved issues, as this will highlight your ability to handle claims effectively.
✨Prepare for Technical Questions
Expect questions related to property claims and the insurance industry. Brush up on relevant terminology and processes, and be ready to explain how you would approach different scenarios. This shows that you are knowledgeable and can think critically about the role.
✨Demonstrate Proactive Communication
The job requires proactive communication with various stakeholders. Be ready to discuss how you have effectively communicated in past roles, especially in challenging situations. Highlight your ability to keep all parties informed and engaged throughout the claims process.
