At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Reputable TPA firm with a focus on teamwork and client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Fast-paced environment with excellent support and training for career growth.
- Why this job: Join a dynamic team and make a difference in the lives of clients through effective claims management.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division.
Role Overview
The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.
Key Responsibilities
- Work closely with a national team of field Adjusters.
- Handle a caseload of Household/HNW, Commercial Property.
TPA / Property Claims Technician employer: Exchange Street Claims ltd
Join a dynamic team as a Financial Adviser, where you will enjoy a supportive work culture that values your contributions and fosters professional growth. With the flexibility of hybrid or remote work, alongside competitive salary and bonus opportunities, this role offers a perfect balance for those seeking meaningful employment in a thriving environment.
Contact Details:
Exchange Street Claims ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the property claims industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for TPA roles. Practice your answers, focusing on how you’ve provided excellent customer service and managed claims effectively in the past.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've handled complex claims or improved processes in previous roles. This will help you stand out as someone who can meet client-specific service level criteria.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in property claims and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Team Spirit:Since we work closely with a national team of field Adjusters, it’s important to highlight any teamwork experience. Share examples of how you’ve collaborated effectively in the past – we’re all about that team vibe!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Exchange Street Claims ltd
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of property claims, especially in the context of household and commercial properties. Brush up on common scenarios and how to manage them effectively, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, prepare examples from your past experiences where you've gone above and beyond for clients. Think about specific situations where you resolved issues or improved customer satisfaction, as this will highlight your ability to meet client-specific service level criteria.
✨Familiarise Yourself with Team Dynamics
Research how a national team of field Adjusters operates and be ready to discuss how you can contribute to that dynamic. Understanding the importance of teamwork in managing claims will demonstrate your commitment to collaboration and effective communication.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your interest in the role and the company. For instance, inquire about the tools and systems they use for claims management or how they measure success in their Property TPA Division. This shows you're not just interested in the job, but also in how you can grow within the company.
