At a Glance
- Tasks: Manage subsidence claims and provide top-notch customer service.
- Company: Join a leading Property TPA Division with a supportive team.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Make a real difference by helping clients through their claims process.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for growth in the insurance industry.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division.
Responsibilities
- Provide first class customer service to customers, clients, and colleagues.
- Pro-actively manage all claims to conclusion to meet client-specific service level criteria.
- Work closely alongside a national team of field Adjusters and manage your own caseload of subsidence claims through to settlement.
- Write full and detailed reports for insurers, including recommendations for settlement.
- Liaise with insurers, policyholders, contractors, and other parties to settle claims proactively.
Apply
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. 0161 667 0428 / cd@exchange-street.co.uk
Job Ref: CD259. For all other vacancies, take a look at our website – exchange-street.co.uk
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Property / Subsidence Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property / Subsidence Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching common questions in the property claims field. Practise your answers and think of examples that showcase your skills in customer service and claims management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates.
We think you need these skills to ace Property / Subsidence Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property / Subsidence Claims Technician role. Highlight relevant experience and skills that match the job description, like customer service and claims management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've provided excellent customer service or managed claims effectively.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We want to see your skills without wading through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Exchange Street Claims ltd
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of property and subsidence claims. Brush up on common issues, processes, and terminology so you can speak confidently about your experience and how it relates to the role.
✨Showcase Your Customer Service Skills
Since providing first-class customer service is key, think of examples from your past where you’ve gone above and beyond for clients. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Prepare for Team Collaboration Questions
You’ll be working closely with field Adjusters and managing your own caseload, so expect questions about teamwork. Prepare examples that highlight your ability to collaborate effectively and manage relationships with various stakeholders.
✨Practice Report Writing
As writing detailed reports is part of the job, practice summarising complex information clearly and concisely. Bring a sample report if possible, or be ready to discuss how you approach writing recommendations for settlement.