Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and process domestic property claims while providing exceptional customer service.
- Company: Join Exchange Street Claims, a leader in the insurance industry focused on customer satisfaction.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Make a real impact by helping people through challenging times with your expertise.
- Qualifications: No prior experience required; just a passion for helping others and strong communication skills.
- Other info: Apply online or send your CV to Craig Dyson for a chance to join our dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Property Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Technician
✨Tip Number 1
Familiarise yourself with common property claims processes and terminology. Understanding the ins and outs of how claims are managed will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in property claims. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving customer service and claims management. This will demonstrate your problem-solving skills and ability to handle difficult situations.
✨Tip Number 4
Research StudySmarter and our values, particularly around customer service and claims handling. Tailoring your conversation to align with our mission can make a strong impression during the interview process.
We think you need these skills to ace Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Claims Technician. Familiarise yourself with the claims process and the skills required to manage domestic property claims effectively.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling, customer service, and negotiation. Use specific examples that demonstrate your ability to manage claims and provide exceptional support to policyholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the claims process. Mention how your skills align with the job requirements and express your enthusiasm for contributing to the company.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Exchange Street Claims ltd
✨Understand the Claims Process
Familiarise yourself with the entire claims process, from initial notification to final settlement. Be prepared to discuss how you would manage each stage and ensure a seamless experience for policyholders.
✨Showcase Your Customer Service Skills
As a Property Claims Technician, exceptional customer service is key. Think of examples where you've successfully guided customers through complex processes and be ready to share these during your interview.
✨Prepare for Technical Questions
Expect questions about assessing damages and determining policy coverage. Brush up on relevant terminology and be ready to explain how you would investigate claims and negotiate settlements.
✨Demonstrate Team Collaboration
Highlight your ability to work with adjusters, contractors, and other stakeholders. Prepare examples of past experiences where teamwork led to successful claims resolution, showcasing your collaborative skills.
