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- Tasks: Manage and process domestic property claims while providing exceptional customer service.
- Company: Join a supportive team at a leading claims handling company in London.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real difference by helping customers navigate their property claims.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunity for growth in the insurance industry.
The predicted salary is between 28800 - 48000 £ per year.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Property Claims Handler (London) employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (London)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property claims industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Property Claims Handlers. Practice your responses, focusing on your experience with managing claims and providing excellent customer service.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully handled claims in the past to your interviews. This will help demonstrate your ability to manage the claims process effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Exchange Street Claims.
We think you need these skills to ace Property Claims Handler (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Handler role. Highlight your experience with domestic property claims and customer service skills, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've managed claims or provided exceptional support to customers in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to handling claims!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Exchange Street Claims ltd
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of domestic property claims. Familiarise yourself with common types of claims, policy coverage, and the claims process. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
As a Property Claims Handler, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will show that you can provide the supportive experience policyholders need.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific claims scenarios. Think through potential challenges you might face in the role and how you would resolve them. This will highlight your problem-solving skills and ability to negotiate settlements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the claims process. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
