Motor Claims Technician

Motor Claims Technician

Manchester Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage motor claims from start to finish, ensuring timely processing and resolution.
  • Company: Join a leading global insurance company with a strong reputation in the industry.
  • Benefits: Enjoy hybrid working options and a supportive work environment with growth opportunities.
  • Why this job: Gain full ownership of claims, develop your skills, and make a real impact in people's lives.
  • Qualifications: No specific experience required; just a passion for learning and problem-solving.
  • Other info: Apply online or send your CV to Craig Dyson for a chance to join our dynamic team.

The predicted salary is between 28800 - 43200 Β£ per year.

Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards.

You will deal with all aspects of a motor claim from the day it’s reported to the day it’s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you.

They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/cd@exchange-street.co.uk Job Ref: CD219. For all other vacancies, take a look at our website - exchange-street.co.uk

Motor Claims Technician employer: Exchange Street Claims ltd

As a leading global insurance company, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in Manchester, our hybrid working model offers flexibility while providing comprehensive training and development opportunities for Motor Claims Technicians, ensuring you gain full case ownership and expertise across all aspects of motor claims. Join us to be part of a supportive team that values your growth and contributions, making every day at work meaningful and rewarding.
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Contact Detail:

Exchange Street Claims ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Motor Claims Technician

✨Tip Number 1

Familiarise yourself with the motor claims process. Understanding the entire lifecycle of a claim, from first notification of loss (FNOL) to settlement, will give you an edge in interviews and discussions with potential employers.

✨Tip Number 2

Network with professionals in the insurance industry. Attend local events or join online forums where you can connect with current Motor Claims Technicians or other insurance professionals who can provide insights and possibly refer you to openings.

✨Tip Number 3

Stay updated on industry trends and regulations. Being knowledgeable about recent changes in motor insurance laws or claims handling practices can demonstrate your commitment and expertise during conversations with hiring managers.

✨Tip Number 4

Prepare for scenario-based questions. In interviews, you may be asked how you would handle specific claims situations. Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.

We think you need these skills to ace Motor Claims Technician

Claims Processing
Attention to Detail
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Negotiation Skills
Knowledge of Motor Insurance Policies
Investigation Skills
File Management
Adaptability
Teamwork
Analytical Skills
Understanding of Liability Assessment

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Motor Claims Technician. Familiarise yourself with the claims process and the specific duties mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in motor claims handling. Emphasise any previous roles where you've dealt with aspects like FNOL, vehicle repairs, or liability investigations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the claims process. Mention how your skills align with the company's needs and your desire to take on full case ownership.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.

How to prepare for a job interview at Exchange Street Claims ltd

✨Understand the Claims Process

Familiarise yourself with the entire motor claims process, from first notification of loss (FNOL) to settlement. Be prepared to discuss how you would handle each stage and demonstrate your understanding of the principles and procedures involved.

✨Showcase Your Investigative Skills

Highlight any experience you have in conducting investigations related to claims. Discuss specific examples where you determined liability or resolved complex issues, as this will show your potential employer that you can take ownership of cases.

✨Emphasise Your Customer Service Skills

Since you'll be dealing with clients throughout the claims process, it's crucial to showcase your customer service skills. Prepare examples of how you've effectively communicated with clients and resolved their concerns in previous roles.

✨Prepare Questions for the Interviewer

Have a few thoughtful questions ready to ask the interviewer about the role and the company. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.

Motor Claims Technician
Exchange Street Claims ltd
Location: Manchester
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