Major & Complex Loss Claims Technician (CD254)
Major & Complex Loss Claims Technician (CD254)

Major & Complex Loss Claims Technician (CD254)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Exchange Street Claims ltd

At a Glance

  • Tasks: Support major loss adjusters by managing claims and liaising with clients and insurers.
  • Company: Join a leading firm in the insurance sector, known for its expertise in complex claims.
  • Benefits: Enjoy a supportive team environment and opportunities for professional development.
  • Why this job: Perfect for those wanting to specialise in major loss work while learning from experienced professionals.
  • Qualifications: Experience with property claims over £100k; Cert CII or Cert CILA preferred but not essential.
  • Other info: Flexible application process; reach out to Craig Dyson for more details.

The predicted salary is between 36000 - 60000 £ per year.

If you’ve handled property claims over £100k, you’ll know how much precision and plate-spinning is involved.

The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.

This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.

You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.

Cert CII or Cert CILA is ideal, but they’ll support you if you’re working towards it. What matters more is your judgement, your attention to detail, and your ability to stay on top of everything when the pressures on.

You’ll be part of a team of highly experienced adjusters — the kind of people you’ll learn from. If you’ve been looking for a way to specialise in major loss work, this is it.

Interestedapplicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims
0161 667 0428/cd@exchange-street.co.uk Job Ref: CD254. For all other vacancies, take a look at our website – exchange-street.co.uk

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Major & Complex Loss Claims Technician (CD254) employer: Exchange Street Claims ltd

At Exchange Street Claims, we pride ourselves on being an excellent employer, offering a supportive work culture that values precision and teamwork in handling major and complex loss claims. Our employees benefit from ongoing professional development opportunities, including support for obtaining industry certifications, while working alongside a team of highly experienced adjusters who foster a collaborative environment. Located in a vibrant area, we provide a dynamic workplace where your contributions are recognised and rewarded, making it an ideal place for those seeking meaningful and impactful careers.
Exchange Street Claims ltd

Contact Detail:

Exchange Street Claims ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Major & Complex Loss Claims Technician (CD254)

✨Tip Number 1

Familiarise yourself with the intricacies of handling major and complex loss claims. Understanding the specific challenges and expectations in this area will help you demonstrate your knowledge during any discussions or interviews.

✨Tip Number 2

Network with professionals in the insurance and claims industry. Attend relevant events or join online forums to connect with others who have experience in major loss claims, as they can provide valuable insights and potentially refer you to opportunities.

✨Tip Number 3

Showcase your ability to manage multiple tasks effectively. In this role, you'll need to juggle various responsibilities, so be prepared to discuss examples from your past experiences where you've successfully handled high-pressure situations.

✨Tip Number 4

Research StudySmarter and our approach to major loss claims. Understanding our values and how we operate will allow you to tailor your conversations and show that you're genuinely interested in being part of our team.

We think you need these skills to ace Major & Complex Loss Claims Technician (CD254)

Attention to Detail
Property Claims Handling
Communication Skills
Negotiation Skills
Time Management
Client Relationship Management
Report Writing
Analytical Skills
Problem-Solving Skills
Knowledge of Insurance Regulations
Team Collaboration
Adaptability
Judgement and Decision-Making
Understanding of Major Loss Claims

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with property claims over £100k. Emphasise any relevant roles where you've managed complex claims, liaised with brokers, or handled settlements directly.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Major & Complex Loss Claims Technician role. Mention your attention to detail and ability to manage high-pressure situations, as these are key for this position.

Highlight Relevant Qualifications: If you have Cert CII or Cert CILA, make sure to mention it prominently. If you're working towards these qualifications, state that clearly and express your commitment to professional development.

Showcase Your Teamwork Skills: Since you'll be part of a team of experienced adjusters, highlight any previous teamwork experiences. Discuss how you've collaborated with others to push claims forward and maintain high standards.

How to prepare for a job interview at Exchange Street Claims ltd

✨Showcase Your Experience with High-Value Claims

Be prepared to discuss your previous experience handling property claims over £100k. Highlight specific examples where you successfully managed complex situations, demonstrating your ability to keep everything moving smoothly.

✨Emphasise Attention to Detail

Since this role requires precision, be ready to explain how you ensure accuracy in your work. Discuss your methods for checking figures, questioning estimates, and managing paperwork effectively.

✨Demonstrate Your Communication Skills

You'll be liaising with brokers and policyholders, so it's crucial to show that you can communicate clearly and effectively. Prepare to give examples of how you've kept stakeholders informed and engaged during the claims process.

✨Express Your Willingness to Learn

Mention your interest in furthering your qualifications, such as working towards Cert CII or Cert CILA. This shows your commitment to professional development and your eagerness to specialise in major loss work.

Major & Complex Loss Claims Technician (CD254)
Exchange Street Claims ltd
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