Major & Complex Loss Claims Technician
Major & Complex Loss Claims Technician

Major & Complex Loss Claims Technician

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support major loss adjusters in managing complex claims and liaise with clients and insurers.
  • Company: Join a leading claims management firm with a focus on professional development.
  • Benefits: Competitive salary, training support, and a collaborative team environment.
  • Why this job: Gain valuable experience in high-stakes claims and learn from industry experts.
  • Qualifications: Experience with large claims and strong attention to detail under pressure.
  • Other info: Opportunity to specialise in major loss work with excellent career growth.

The predicted salary is between 36000 - 60000 £ per year.

Overview

If you’ve handled property claims over £100k, you’ll know how much precision and plate-spinning is involved. The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.

This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.

You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.

Responsibilities

  • Assist a team of major loss adjusters by helping push claims forward, keeping all parties in the loop, and handling elements of settlement directly with clients and insurers.
  • Liaise with brokers and policyholders, chase reports, check figures, and question estimates to help ensure complex claims land well.

Requirements

  • Experience with large domestic or commercial losses and the ability to maintain high standards and attention to detail under pressure.
  • Cert CII or Cert CILA is ideal, but support is available if you’re working towards it.
  • Judgement, attention to detail, and the ability to stay on top of everything when pressures are high.

Team & Development

You’ll be part of a team of highly experienced adjusters — the kind of people you’ll learn from. If you’ve been looking for a way to specialise in major loss work, this is it.

Application

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims, 0161 667 0428, cd@exchange-street.co.uk. Job Ref: CD254. For all other vacancies, visit exchange-street.co.uk

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Major & Complex Loss Claims Technician employer: Exchange Street Claims ltd

At Exchange Street Claims, we pride ourselves on being an exceptional employer, offering a collaborative work culture where you can thrive alongside a team of seasoned professionals in the field of major loss claims. With a strong focus on employee development, we provide opportunities for growth and specialisation, ensuring that you are supported every step of the way as you navigate complex claims. Located in a vibrant area, our workplace fosters a sense of community and commitment to excellence, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

Exchange Street Claims ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Major & Complex Loss Claims Technician

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience with major loss claims. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of complex claims. Be ready to discuss specific cases you've handled and how you kept everything moving smoothly. Show them you’ve got the skills to handle high-stakes situations!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the world of major loss claims.

We think you need these skills to ace Major & Complex Loss Claims Technician

Property Claims Handling
Attention to Detail
Communication Skills
Liaison with Brokers and Policyholders
Report Chasing
Data Checking
Judgement
Ability to Work Under Pressure
Experience with Large Domestic Losses
Experience with Commercial Losses
Cert CII or Cert CILA (or working towards it)
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with large domestic or commercial losses. We want to see how you've handled claims over £100k and the skills you've developed in that space.

Showcase Your Attention to Detail: In this role, precision is key. Use your application to demonstrate how you've maintained high standards under pressure. Share specific examples where your attention to detail made a difference.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Exchange Street Claims ltd

✨Know Your Claims Inside Out

Make sure you brush up on your experience with large domestic and commercial losses. Be ready to discuss specific cases you've handled, the challenges you faced, and how you overcame them. This will show your depth of knowledge and ability to manage complex claims.

✨Master the Details

Attention to detail is crucial in this role. Prepare examples that highlight your meticulousness, especially when it comes to checking figures and questioning estimates. You might even want to bring a few documents or reports to demonstrate your thoroughness.

✨Showcase Your Team Spirit

Since you'll be working closely with major loss adjusters, it's important to convey your teamwork skills. Think of instances where you've successfully collaborated with others to push claims forward and keep everyone informed. This will illustrate your ability to fit into their dynamic.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team, the types of claims they handle, and their expectations. This not only shows your interest but also helps you gauge if this role is the right fit for you.

Major & Complex Loss Claims Technician
Exchange Street Claims ltd

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