At a Glance
- Tasks: Manage high net worth claims from start to finish, ensuring smooth communication.
- Company: Join a reputable team known for technical excellence and supportive culture.
- Benefits: Enjoy remote work flexibility and opportunities for professional development.
- Other info: Apply online or contact Craig Dyson for more details.
- Why this job: Be part of a dynamic team that values your growth and expertise in a rewarding environment.
- Qualifications: Experience in domestic property claims is essential; Cert CII or Cert CILA is a plus.
The predicted salary is between 36000 - 60000 £ per year.
You’ll already know your way around household claims.
And if you’ve worked with high net worth or private client policies before, you’ll know they come with a different kind of expectation — faster service, more complex risks, and often a broker in the middle chasing answers.
That’s where you come in.
This is a remote role supporting a specialist HNW team. You’ll handle claims cradle to grave and act as a key point of contact for brokers, insurers, and policyholders. You’ll also support field adjusters, making sure everything runs smoothly from notification through to settlement.
If you’ve got Cert CII or Cert CILA, great. If not, they’ll support you to get qualified. What’s more important is your background in domestic property claims and your ability to stay calm, credible and clear when speaking to clients who expect a high level of service.
The team has a strong reputation for technical quality and a culture of development — the kind where people back you to improve and know their stuff without making it a competition.
Interestedapplicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/cd@exchange-street.co.uk Job Ref: CD253. For all other vacancies, take a look at our website - exchange-street.co.uk
HNW / Private Clients Claims Technician employer: Exchange Street Claims ltd
As a leading employer in the insurance sector, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee development and well-being. Our remote role for a HNW / Private Clients Claims Technician offers the unique opportunity to work with a specialist team known for its technical excellence, while also providing pathways for professional qualifications and growth. Join us to be part of a dynamic environment where your expertise is valued and your contributions make a real difference.
Contact Details:
Exchange Street Claims ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HNW / Private Clients Claims Technician
✨Tip Number 1
Familiarise yourself with high net worth (HNW) insurance policies and the specific challenges they present. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the HNW insurance sector. Engaging with industry contacts can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex claims. Highlighting your problem-solving skills and ability to maintain composure under pressure will resonate well with potential employers.
✨Tip Number 4
Showcase your commitment to professional development. If you’re working towards Cert CII or Cert CILA, mention this in conversations. It demonstrates your dedication to the field and aligns with the company's culture of growth.
We think you need these skills to ace HNW / Private Clients Claims Technician
Some tips for your application 🫡
Understand the Role:Familiarise yourself with the specifics of the HNW / Private Clients Claims Technician position. Highlight your experience with household claims and any previous work with high net worth policies in your application.
Tailor Your CV:Make sure your CV reflects your relevant experience in domestic property claims. Emphasise your ability to handle complex risks and provide excellent service, as these are key aspects of the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your understanding of the expectations for high net worth clients. Mention your communication skills and how you can maintain calm and clarity when dealing with brokers and policyholders.
Highlight Qualifications:If you have Cert CII or Cert CILA, be sure to mention it prominently. If not, express your willingness to pursue these qualifications and how your background prepares you for this role.
How to prepare for a job interview at Exchange Street Claims ltd
✨Show Your Expertise in Household Claims
Make sure to highlight your experience with household claims during the interview. Discuss specific cases where you successfully managed claims, especially those involving high net worth clients, as this will demonstrate your understanding of the unique expectations in this area.
✨Demonstrate Your Communication Skills
Since you'll be a key point of contact for brokers, insurers, and policyholders, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated complex information clearly and calmly to clients, especially under pressure.
✨Familiarise Yourself with High Net Worth Policies
Before the interview, brush up on the specifics of high net worth and private client policies. Being able to discuss the complexities and risks associated with these types of claims will show that you're well-prepared and knowledgeable about the role.
✨Emphasise Your Teamwork and Development Mindset
The company values a culture of development and teamwork. Be ready to share examples of how you've collaborated with others in previous roles and how you’ve supported colleagues or sought feedback to improve your own skills.
