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- Tasks: Manage insurance claims and oversee repair works with contractors.
- Company: Join Exchange Street Claims, a leader in the insurance sector.
- Benefits: Enjoy hybrid work, 25 days holiday, pension, life assurance, and CSR volunteer days.
- Why this job: Be part of a dynamic team making a real impact in people's lives.
- Qualifications: Experience in insurance repair work and strong communication skills required.
- Other info: Apply online or send your CV to Craig Dyson for more details.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals.
Key responsibilities include:
- Appointing contractors
- Overseeing repair processes
- Validating estimates and final accounts
- Ensuring SLA compliance
- Escalating issues
- Communicating with stakeholders
- Conducting quality calls with policyholders
- Suggesting process improvements
We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritise urgent repairs, and work both independently and in a team.
There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims 0161 667 0428/cd@exchange-street.co.uk.
For all other vacancies, take a look at our website - exchange-street.co.uk.
Claims Coordinator / Property Claims Handler - Manchester / Hybrid employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Coordinator / Property Claims Handler - Manchester / Hybrid
✨Tip Number 1
Familiarise yourself with the insurance claims process, especially in property claims. Understanding the nuances of managing repair works and contractor relationships will give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills, particularly in handling challenging conversations. Being able to demonstrate your ability to manage difficult discussions with stakeholders and policyholders can set you apart from other candidates.
✨Tip Number 3
Showcase any experience you have with appointment scheduling and prioritising urgent repairs. Highlighting your organisational skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Research common quality assurance practices in the insurance industry. Being knowledgeable about how to conduct quality calls and suggest process improvements will demonstrate your proactive approach to the role.
We think you need these skills to ace Claims Coordinator / Property Claims Handler - Manchester / Hybrid
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Claims Coordinator/Property Claims Handler. Familiarise yourself with the key tasks such as managing repair works, overseeing contractors, and ensuring compliance with SLAs.
Tailor Your CV: Highlight your relevant experience in insurance claims handling and technical building support. Make sure to include specific examples of how you've managed challenging conversations or prioritised urgent repairs in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your ability to work independently and as part of a team, and how you can contribute to process improvements within the claims handling process.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Exchange Street Claims ltd
✨Know Your Claims Process
Familiarise yourself with the insurance claims process, especially in relation to property claims. Be prepared to discuss your previous experiences handling claims and how you managed repair works and contractor relationships.
✨Demonstrate Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully navigated challenging conversations or resolved conflicts in the past.
✨Showcase Your Technical Knowledge
Brush up on your technical knowledge related to building repairs and insurance. Be ready to explain how you validate estimates and ensure compliance with SLAs, as this will be crucial in the role.
✨Highlight Teamwork and Independence
This position requires both independent work and collaboration. Think of examples that showcase your ability to work effectively in a team while also being self-sufficient when needed.
