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- Tasks: Investigate and settle liability claims for personal injury and property damage.
- Company: Join a leading claims management firm known for exceptional service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and innovation.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Flexible working options available; perfect for students looking to gain experience.
The predicted salary is between 36000 - 60000 Ā£ per year.
Casualty /Public Liability Claims Technician (CD251)
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford.
You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service.
Interestedapplicants should apply online or forward their CVās to Craig Dyson at Exchange Street Claims 0161 667 0428/cd@exchange-street.co.uk Job Ref: CD251. For all other vacancies, take a look at our website ā exchange-street.co.uk
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Casualty / Public Liability Claims Technician (CD251) employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Casualty / Public Liability Claims Technician (CD251)
āØTip Number 1
Familiarise yourself with the latest trends and regulations in casualty and public liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
āØTip Number 2
Network with professionals in the insurance and claims industry, especially those who work in liability claims. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
āØTip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Think about your approach to investigating claims and how you would ensure compliance with client requirements.
āØTip Number 4
Showcase your customer service skills during the application process. Be ready to discuss examples of how you've provided exceptional service in previous roles, as this is crucial for the position.
We think you need these skills to ace Casualty / Public Liability Claims Technician (CD251)
Some tips for your application š«”
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casualty Claims Handler. Familiarise yourself with terms like Personal Injury (EL/PL) and third-party property damage to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in claims handling or customer service in your CV. Use specific examples that showcase your technical knowledge and ability to investigate and settle claims effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the companyās expectations. Emphasise your commitment to providing exceptional customer service and your innovative approach to problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application shows attention to detail, which is crucial in the claims handling industry.
How to prepare for a job interview at Exchange Street Claims ltd
āØShowcase Your Technical Knowledge
Make sure to highlight your understanding of liability claims, particularly in Personal Injury and third-party property damage. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, demonstrating your technical expertise.
āØEmphasise Customer Service Skills
Since the role requires exceptional customer service, think of examples where you've gone above and beyond for clients. Share how you handled difficult situations and maintained a positive relationship with stakeholders.
āØPrepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would approach investigating a claim, including gathering evidence and making recommendations. This will show your proactive approach and attention to detail.
āØDemonstrate Commitment to Innovation
The company values innovation, so be ready to discuss any new methods or technologies you've used in previous roles to improve processes. This could include software tools for claims management or innovative ways to gather evidence.
