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- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Dynamic claims handling firm with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a collaborative team in a fast-paced environment with great career prospects.
- Why this job: Make a real difference by helping clients navigate complex claims.
- Qualifications: Technical knowledge in claims handling and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout.
Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims 0161 667 0428/cd@exchange-street.co.uk.
Job Ref: CD234. For all other vacancies, take a look at our website - exchange-street.co.uk.
Casualty /Public Liability Claims Technician employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty /Public Liability Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their success. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you ace your job search.
We think you need these skills to ace Casualty /Public Liability Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in handling casualty and public liability claims. We want to see how your skills align with the role, so don’t be shy about showcasing your technical knowledge and customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully investigated and settled claims. We’re looking for candidates who can demonstrate their ability to gather evidence and make informed recommendations, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about us and our values there!
How to prepare for a job interview at Exchange Street Claims ltd
✨Know Your Claims Inside Out
Make sure you brush up on your technical knowledge regarding casualty and public liability claims. Understand the nuances of personal injury and third-party property damage claims, as well as the legal and policy aspects involved. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, prepare examples from your past experiences where you provided outstanding service. Think about how you handled difficult situations or went the extra mile for clients, as this will show your commitment to delivering a market-leading service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to investigate claims. Practice articulating your thought process when handling claims, including how you gather evidence and make recommendations. This will showcase your analytical skills and attention to detail.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing what they stand for will help you align your answers with their expectations and show that you’re a good fit for their team. Plus, it’ll give you a chance to ask insightful questions at the end of the interview!