Senior Casualty Claims Technician

Senior Casualty Claims Technician

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Exchange Street Claims & Financial Services

At a Glance

  • Tasks: Investigate and settle liability claims while providing exceptional customer service.
  • Company: Dynamic company in Manchester with a focus on client satisfaction.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Exciting career prospects in a fast-paced environment.
  • Why this job: Join a supportive team and make a real difference in claims handling.
  • Qualifications: Experience in handling liability claims and strong investigative skills.

The predicted salary is between 35000 - 45000 £ per year.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.

The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.

Senior Casualty Claims Technician employer: Exchange Street Claims & Financial Services

Join a forward-thinking company that values your growth as a Remote Trainee Financial Adviser. With a structured training programme, competitive salary, and the opportunity to build your own client base, you'll thrive in a supportive environment that prioritises employee development and work-life balance. Enjoy the flexibility of hybrid or remote work while being part of a dynamic team dedicated to delivering exceptional client service.

Exchange Street Claims & Financial Services

Contact Details:

Exchange Street Claims & Financial Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Casualty Claims Technician

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases you've handled and how you approached them. This shows you're not just book-smart but also have real-world experience.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Make sure to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Exchange Street Claims.

We think you need these skills to ace Senior Casualty Claims Technician

Technical Knowledge
Claims Investigation
Liability Claims Handling
Customer Service
Legal Knowledge
Policy Understanding
Evidence Gathering

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Casualty Claims Technician role. Highlight your relevant experience in handling liability claims and any technical knowledge that aligns with the job description.

Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work to show how you’ve successfully investigated and settled claims, ensuring you meet client requirements and service standards.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you the perfect fit for the team. Keep it concise but impactful!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Exchange Street Claims & Financial Services

Know Your Claims Inside Out

Make sure you brush up on your technical knowledge regarding liability claims, especially in Employers and Public Liability. Be prepared to discuss specific cases you've handled and how you approached the investigation and settlement process.

Showcase Your Customer Service Skills

Since exceptional customer service is key in this role, think of examples where you've gone above and beyond for clients. Be ready to explain how you handle difficult situations and maintain a positive relationship with stakeholders.

Understand Client Requirements

Familiarise yourself with the client’s service standards and requirements. During the interview, demonstrate that you understand the importance of compliance and how it impacts the claims process.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for investigations, and how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.