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- Tasks: Handle property claims up to £50k, from negotiation to settlement.
- Company: Join Exchange Street Claims, a leader in the insurance industry.
- Benefits: Enjoy hybrid work options, competitive salary, and 25 days holiday.
- Why this job: Perfect for personal growth with mentoring towards becoming a Loss Adjuster.
- Qualifications: Previous claims handling experience and excellent customer service skills required.
- Other info: CII qualification is a plus; study support provided.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
We are looking for an experienced Property Claims Handler to join the team in Manchester. Ideally, you will be office-based due to the nature of the claims and system access requirements, but you can move to a hybrid working arrangement with two days per week from home after training. This role is perfect for someone seeking personal development and aspiring to become a Loss Adjuster or move into a more technical claims role with the necessary guidance and mentoring to help you excel and progress in your career. You will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiations. You will record new losses, provide policy advice, manage loss adjusters and suppliers, and ensure compliance with regulatory requirements. You should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it. There's a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, various lifestyle discounts, and exam study supportInterested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD-171.
JA Ref: 1006686 . For all other vacancies, take a look at our website – exchange-street.co.uk
Property Claims Handler / Desk Adjuster - Manchester/Hybrid employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler / Desk Adjuster - Manchester/Hybrid
✨Tip Number 1
Familiarise yourself with the specific types of property claims you will be handling. Understanding the nuances of different claims can give you an edge during interviews, as it shows your commitment and knowledge in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Property Claims Handlers or Loss Adjusters. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced in property claims handling. This will help you articulate your problem-solving skills and customer service experience effectively.
✨Tip Number 4
Research StudySmarter and our values, as well as the specifics of the role. Tailoring your conversation to align with our mission can demonstrate your genuine interest in joining our team.
We think you need these skills to ace Property Claims Handler / Desk Adjuster - Manchester/Hybrid
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Claims Handler. Familiarise yourself with the claims process, negotiation techniques, and compliance requirements to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous claims handling experience you have. Be specific about your achievements in managing claims, customer service skills, and any relevant qualifications like CII certification.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and your career aspirations. Mention how the position aligns with your goals of becoming a Loss Adjuster or moving into a technical claims role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling profession.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Claims
Familiarise yourself with the types of property claims you will be handling. Be prepared to discuss your previous experience in claims management, including specific examples of how you've negotiated settlements or managed complex cases.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of instances where you've gone above and beyond for a client. Be ready to share these stories during the interview to showcase your ability to handle difficult situations with empathy and professionalism.
✨Show Willingness to Learn
Express your eagerness to develop professionally, especially if you're not yet CII qualified. Mention any steps you've taken towards this goal, such as enrolling in courses or studying relevant materials, to demonstrate your commitment to personal growth.
✨Understand Regulatory Compliance
Brush up on the regulatory requirements related to property claims. Being able to discuss compliance knowledge will show that you take the role seriously and understand the importance of adhering to industry standards.
