Property Claims Handler / Desk Adjuster - Manchester/Hybrid
Property Claims Handler / Desk Adjuster - Manchester/Hybrid

Property Claims Handler / Desk Adjuster - Manchester/Hybrid

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Exchange Street Claims & Financial Services

At a Glance

  • Tasks: Handle property claims from start to finish, including negotiation and settlement.
  • Company: Join a supportive team in Manchester with opportunities for personal development.
  • Benefits: Competitive salary, pension, life assurance, 25 days holiday, and exam study support.
  • Why this job: Perfect for those aspiring to grow into a Loss Adjuster or technical claims role.
  • Qualifications: Previous claims handling experience and excellent customer service skills required.
  • Other info: Hybrid working available after training, with mentoring to help you excel.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an experienced Property Claims Handler to join the team in Manchester. Ideally, you will be office-based due to the nature of the claims and system access requirements, but you can move to a hybrid working arrangement with two days per week from home after training. This role is perfect for someone seeking personal development and aspiring to become a Loss Adjuster or move into a more technical claims role with the necessary guidance and mentoring to help you excel and progress in your career. You will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiations. You will record new losses, provide policy advice, manage loss adjusters and suppliers, and ensure compliance with regulatory requirements. You should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it. There\’s a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, various lifestyle discounts, and exam study supportInterested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD-171. JA Ref: 1006686 . For all other vacancies, take a look at our website – exchange-street.co.uk…

Property Claims Handler / Desk Adjuster - Manchester/Hybrid employer: Exchange Street Claims & Financial Services

At Exchange Street Claims, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters personal development and career progression. With a competitive salary, generous benefits including a contributory pension and 25 days holiday, as well as opportunities for mentoring and professional qualifications, our Manchester office provides a dynamic environment for Property Claims Handlers looking to advance their careers in the insurance sector.
Exchange Street Claims & Financial Services

Contact Detail:

Exchange Street Claims & Financial Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Claims Handler / Desk Adjuster - Manchester/Hybrid

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to property claims. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.

✨Tip Number 3

Showcase your customer service skills during interviews. Think of examples where you’ve gone above and beyond for clients, as this is crucial in claims handling. We want to see how you can make a difference!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Property Claims Handler / Desk Adjuster - Manchester/Hybrid

Claims Handling Experience
Negotiation Skills
Settlement Skills
Regulatory Compliance
Customer Service Skills
CII Qualification (or willingness to pursue)
Loss Adjuster Management
Supplier Management
Record Keeping
Attention to Detail
Problem-Solving Skills
Communication Skills
Personal Development Orientation
Technical Claims Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in property claims handling. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!

Show Off Your Customer Service Skills: Since excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you handle tough situations!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Exchange Street Claims & Financial Services

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of property claims, especially those up to £50k. Be prepared to discuss specific cases you've handled and how you approached negotiations and settlements. This will show your expertise and confidence in the role.

✨Showcase Your Customer Service Skills

As a Property Claims Handler, excellent customer service is key. Think of examples where you've gone above and beyond for clients. Highlighting these experiences will demonstrate your ability to manage relationships effectively, which is crucial in this role.

✨Prepare for Technical Questions

Since the job involves compliance and regulatory requirements, be ready to answer technical questions related to these areas. Familiarise yourself with relevant regulations and be prepared to discuss how you ensure compliance in your previous roles.

✨Express Your Career Aspirations

This position offers a pathway to becoming a Loss Adjuster or moving into more technical roles. Be open about your career goals during the interview. Showing that you're eager to learn and grow will resonate well with the interviewers and align with their mentoring approach.

Property Claims Handler / Desk Adjuster - Manchester/Hybrid
Exchange Street Claims & Financial Services
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