The Role
- Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage.
- Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
- Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
- Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
- Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
- Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim.
Skills / Qualifications
- Relevant technical / Loss Adjusting experience is desired
- Prior subsidence project management experience, perhaps
- Degree in Building Surveying (BSC Hons)
- You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum
- Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation
- Strong communication skills, both written and verbal
- Excellent customer service, organizational & communication skills
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Building Surveyor Northampton employer: Exchange Street Claims & Financial Services
As a leading firm in the claims management sector, we pride ourselves on fostering a supportive and dynamic work culture that empowers our employees to excel. With a focus on professional development and a commitment to work-life balance, our remote positions offer flexibility while allowing you to manage high-value domestic claims across the vibrant Leeds and Yorkshire regions. Join us to be part of a team that values your expertise and provides ample opportunities for growth and advancement.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
