Job Description
Most Advice Quality and Compliance jobs seem to come with the same catch.
You must already have experience.
This one doesn’t.
If you’ve got R01-R05 or equivalent, a strong pensions and investments background and the confidence to challenge advisers when something doesn’t look right, they’ll train you.
And there’s proper evidence that people can build a career here.
The Head of Compliance & Risk, Head of Advice Quality and Head of Advice all joined the business in more junior roles and became Heads of within 10 years.
Not bad, huh?
THE JOB
You’ll join the Advice Quality team and focus mainly on pensions and investment cases.
Most of the work is pre-sale file checking, reviewing adviser recommendations to make sure the advice is suitable, properly evidenced and meets the required standards.
Where something needs changing, you’ll provide clear feedback to the adviser and explain what needs to be done.
It isn’t just sitting behind a screen checking files all day either.
You’ll speak directly with advisers, answer technical queries, discuss more unusual cases and help them understand what good advice and good evidence should look like.
There are no individual daily file-checking targets. The team works to an overall 48-hour turnaround SLA.
WHAT YOU’LL NEED
- R01-R05 or equivalent
- Good technical knowledge of pensions and investments
- Strong attention to detail
- Confidence speaking with advisers and challenging something when it doesn’t look right
- The ability to explain technical points clearly and constructively
Previous paraplanning, technical support, compliance or file checking experience would all be relevant.
But previous file checking experience is not essential.
PACKAGE
- Salary up to £42,500
- Overtime available
- Hybrid working - Office days Monday, Thursday and Friday
- 25 days’ holiday, increasing to 28 days with service.
- Employer pension contribution starting at 3% and increasing to 5% with service.
- 2 x salary life assurance.
- 24/7 GP and digital healthcare for you and your household.
- Medicash health cash plan covering things like dental, optical and physiotherapy costs.
- Employee Assistance Programme including counselling, legal, financial and wellbeing support.
- Enhanced maternity, paternity and adoption leave.
- 10 days’ paid sickness leave.
- Free on-site parking.
- Company and team events throughout the year.
- Access to the Adviser Academy for further career development within wealth management.
- Full training provided.
- Strong track record of internal progression.
INTERVIEW PROCESS
The interview process is straightforward and consists of two stages.
First stage: Teams interview covering your CV, experience and an overview of the role.
Second stage: A more detailed Q&A-style interview.
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If you’ve wanted to move into Advice Quality or Compliance but keep seeing jobs asking for experience you haven’t yet had the chance to get, this could be a really good route in.
Click apply and we'll tell you more.
Don't worry if your CV isn't up to date. Send us what you have and we'll come to that later.
Everyone gets a response.
Compliance File Reviewer in Newcastle upon Tyne employer: Exchange Street Claims & Financial Services
As a leading firm in the claims management sector, we pride ourselves on fostering a supportive and dynamic work culture that empowers our employees to excel. With a focus on professional development and a commitment to work-life balance, our remote positions offer flexibility while allowing you to manage high-value domestic claims across the vibrant Leeds and Yorkshire regions. Join us to be part of a team that values your expertise and provides ample opportunities for growth and advancement.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
