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- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Remote-friendly company with a focus on client satisfaction.
- Benefits: Flexible working hours, competitive salary, and career development opportunities.
- Other info: Work from home with a supportive team and growth potential.
- Why this job: Join a dynamic team and make a real difference in claims handling.
- Qualifications: Experience in claims handling and strong investigative skills.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.
EL/PL Claims Handler in Manchester employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EL/PL Claims Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for EL/PL Claims Handler roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your skills effectively.
✨Tip Number 3
Showcase your expertise! When you get the chance, share examples of how you've successfully handled claims in the past. This will demonstrate your technical knowledge and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace EL/PL Claims Handler in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EL/PL Claims Handler role. Highlight your relevant experience and skills that match the job description, especially your technical knowledge in investigating liability claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've provided exceptional customer service or handled similar claims in the past.
Showcase Your Attention to Detail: In the claims handling world, attention to detail is key. Make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers and Public Liability claims. Understand the key legal principles and common scenarios that arise in these cases. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Prepare for Scenario Questions
Expect to be asked about specific claims handling scenarios during the interview. Think of examples from your past experience where you've successfully investigated or settled a claim. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a key part of this role, be prepared to discuss how you've handled difficult situations with clients in the past. Highlight your communication skills and your ability to empathise with customers while maintaining professionalism.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will not only help you tailor your responses but also allow you to ask insightful questions at the end of the interview. Showing that you align with their ethos can set you apart from other candidates.