At a Glance
- Tasks: Manage high net worth claims from start to finish, ensuring smooth communication with all parties.
- Company: Join a reputable team known for technical excellence and supportive culture.
- Benefits: Remote work, professional development support, and a focus on personal growth.
- Other info: Enjoy a collaborative environment where learning and development are encouraged.
- Why this job: Be part of a dynamic team that values your expertise and offers a chance to excel.
- Qualifications: Experience in domestic property claims; Cert CII or Cert CILA is a plus but not essential.
The predicted salary is between 36000 - 60000 £ per year.
You’ll already know your way around household claims. If you’ve worked with high net worth or private client policies before, you’ll know they come with a different kind of expectation — faster service, more complex risks, and often a broker in the middle chasing answers. That’s where you come in. This is a remote role supporting a specialist HNW team.
You’ll handle claims cradle to grave and act as a key point of contact for brokers, insurers, and policyholders. You’ll also support field adjusters, making sure everything runs smoothly from notification through to settlement.
If you’ve got Cert CII or Cert CILA, great. If not, they’ll support you to get qualified. What’s more important is your background in domestic property claims and your ability to stay calm, credible and clear when speaking to clients who expect a high level of service.
The team has a strong reputation for technical quality and a culture of development — the kind where people back you to improve and know their stuff without making it a competition.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.
HNW / Private Clients Claims Technician employer: Exchange Street Claims & Financial Services
Join a forward-thinking company that values your growth as a Remote Trainee Financial Adviser. With a structured training programme, competitive salary, and the opportunity to build your own client base, you'll thrive in a supportive environment that prioritises employee development and work-life balance. Enjoy the flexibility of hybrid or remote work while being part of a dynamic team dedicated to delivering exceptional client service.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HNW / Private Clients Claims Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with high net worth clients. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of household claims and high net worth policies. Be ready to discuss specific scenarios where you’ve provided exceptional service or handled complex claims.
✨Tip Number 3
Showcase your communication skills! In this role, you'll be the go-to person for brokers and clients. Practice articulating your thoughts clearly and confidently, as this will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our culture of development.
We think you need these skills to ace HNW / Private Clients Claims Technician
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your background in household claims and any experience with high net worth policies. We want to see how your skills align with the expectations of this role, so don’t hold back!
Keep It Professional Yet Personal:While we love a good professional tone, don’t forget to let your personality shine through. A touch of warmth can go a long way in showing us you’re the right fit for our team.
Tailor Your CV:Customise your CV to reflect the specific requirements mentioned in the job description. We appreciate when applicants take the time to connect their experiences directly to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of household claims, especially those related to high net worth clients. Be prepared to discuss specific cases you've handled and how you navigated complex risks. This will show that you understand the unique expectations of this role.
✨Demonstrate Your Communication Skills
Since you'll be a key point of contact for brokers, insurers, and policyholders, practice articulating your thoughts clearly and calmly. Think about scenarios where you had to manage client expectations or resolve conflicts, and be ready to share those experiences during the interview.
✨Show Your Team Spirit
The company values a culture of development and teamwork. Be prepared to talk about how you've collaborated with others in previous roles, especially in high-pressure situations. Highlight your ability to support field adjusters and ensure smooth operations from notification to settlement.
✨Get Familiar with Industry Qualifications
If you have Cert CII or Cert CILA, great! If not, express your willingness to pursue these qualifications. Show enthusiasm for professional development and how it aligns with the company's commitment to supporting their employees' growth.
