At a Glance
- Tasks: Assist in managing and settling property claims while providing top-notch customer service.
- Company: Join a leading insurance firm with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and client satisfaction.
- Why this job: Be the first point of contact for clients and make a real difference in their claims experience.
- Qualifications: Experience in insurance or claims handling is a plus; strong teamwork and initiative required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed.
Role Responsibilities:
- Being the first point of contact to policy holders making an insurance claim
- Providing outstanding customer service and putting the customer at the centre of everything
- Building strong professional relationships with team members and other areas of the business
- Ensuring all information is documented correctly prior to Loss Adjuster visits
Skills Requirements:
- FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable
- Team player with the passion for helping others
- Proactive, with the ability to work with initiative
- Able to work as part of a team to ensure client SLAs are met
FNOL / Concierge Claims Technician (Glasgow / Hybrid) employer: Exchange Street Claims & Financial Services
Join a dynamic and supportive team in Glasgow as a FNOL/Concierge Claims Technician, where your expertise will be valued and your contributions recognised. Our hybrid working model promotes a healthy work-life balance, while our commitment to outstanding customer service ensures you will thrive in a culture that prioritises collaboration and professional growth. With opportunities for continuous development and a focus on building strong relationships, this role offers a rewarding career path in the insurance sector.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
