Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property claims from start to finish, ensuring a smooth experience for customers.
- Company: Join Exchange Street Claims, a leader in the insurance industry focused on customer satisfaction.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Make a real impact by helping people during challenging times while developing valuable skills.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
- Other info: Apply online or send your CV to Craig Dyson; check our website for more opportunities.
The predicted salary is between 30000 - 42000 £ per year.
As a Desk Adjuster, you will be the main point of contact for policyholders dealing with property claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Desk Adjuster / Property Claims Handler CD195 employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Adjuster / Property Claims Handler CD195
✨Tip Number 1
Familiarise yourself with common property claims processes and terminology. Understanding the ins and outs of how claims are assessed and settled will give you a significant edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in the past. This role requires empathy and clear communication, so be ready to discuss your experiences.
✨Tip Number 3
Network with professionals in the insurance industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your approach to align with our company culture can make a strong impression and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Desk Adjuster / Property Claims Handler CD195
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Desk Adjuster. Familiarise yourself with the claims process and the skills required to manage property claims effectively.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling or customer service. Emphasise any previous roles where you've managed claims or dealt with policyholders, showcasing your ability to negotiate and resolve issues.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain why you're a great fit for the role and how your skills align with the company's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Desk Adjuster.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Understand the Claims Process
Familiarise yourself with the entire claims process, from initial notification to final settlement. Be prepared to discuss how you would manage each stage and ensure a smooth experience for policyholders.
✨Showcase Your Customer Service Skills
As a Desk Adjuster, exceptional customer service is key. Prepare examples of how you've successfully guided customers through complex processes in the past, highlighting your communication and empathy skills.
✨Demonstrate Your Negotiation Skills
Negotiating settlements is a crucial part of the role. Think of instances where you've had to negotiate effectively, and be ready to explain your approach and the outcomes achieved.
✨Prepare for Technical Questions
Expect questions related to assessing damages and determining policy coverage. Brush up on relevant terminology and concepts so you can confidently discuss how you would handle various claims scenarios.
