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- Tasks: Manage insurance claims and oversee repair processes with contractors.
- Company: Join Exchange Street Claims, a leader in the insurance sector.
- Benefits: Enjoy a competitive salary, 25 days holiday, and CSR volunteer days.
- Why this job: Be part of a dynamic team making a real impact in people's lives.
- Qualifications: Experience in insurance repair work and strong communication skills required.
- Other info: This is a hybrid role based in Manchester, offering flexibility.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals.
Key responsibilities include:
- Appointing contractors
- Overseeing repair processes
- Validating estimates and final accounts
- Ensuring SLA compliance
- Escalating issues
- Communicating with stakeholders
- Conducting quality calls with policyholders
- Suggesting process improvements
We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritise urgent repairs, and work both independently and in a team.
There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
Claims Coordinator/Property Claims Handler - Manchester/Hybrid CD170 employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Coordinator/Property Claims Handler - Manchester/Hybrid CD170
✨Tip Number 1
Familiarise yourself with the insurance claims process, especially in relation to property repairs. Understanding the nuances of managing repair works and contractor relationships will give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills, particularly in handling challenging conversations. Being able to demonstrate your ability to manage difficult discussions with policyholders can set you apart from other candidates.
✨Tip Number 3
Showcase your experience with appointment scheduling and prioritising urgent repairs. Be prepared to discuss specific examples where you've successfully managed time-sensitive tasks in previous roles.
✨Tip Number 4
Research common quality assurance practices in the insurance industry. Being knowledgeable about how to conduct quality calls and suggest process improvements will demonstrate your proactive approach to the role.
We think you need these skills to ace Claims Coordinator/Property Claims Handler - Manchester/Hybrid CD170
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Coordinator position. Understand the key responsibilities and required skills, such as managing repair works and handling insurance claims.
Tailor Your CV: Customise your CV to highlight relevant experience in insurance claims handling and technical building support. Emphasise any previous roles where you managed contractors or oversaw repair processes.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses your experience with challenging conversations and prioritising urgent repairs. Mention your ability to work independently and as part of a team, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential in the insurance industry.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Showcase Your Insurance Knowledge
Make sure to highlight your experience in insurance claims handling during the interview. Be prepared to discuss specific cases where you managed repair works and how you navigated challenges with contractors.
✨Demonstrate Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled challenging conversations with policyholders or contractors.
✨Emphasise Teamwork and Independence
This position requires both independent work and collaboration. Share experiences that illustrate your ability to thrive in both settings, such as projects where you took the lead or instances where you contributed effectively to a team.
✨Prepare for Process Improvement Discussions
Be ready to suggest process improvements based on your past experiences. Think about inefficiencies you've encountered in previous roles and how you addressed them, as this shows your proactive approach to enhancing workflows.
