At a Glance
- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Join a leading firm in the insurance sector, known for its commitment to quality.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Other info: Apply online or send your CV to Craig Dyson at Exchange Street Claims.
- Why this job: Be part of a dynamic team that values innovation and market-leading service.
- Qualifications: Technical knowledge in claims handling is essential; experience in customer service is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford.
You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD251. For all other vacancies, take a look at our website - exchange-street.co.uk
Casualty /Public Liability Claims Technician (CD251) in Chelmsford employer: Exchange Street Claims & Financial Services
Join a forward-thinking company that values your growth as a Remote Trainee Financial Adviser. With a structured training programme, competitive salary, and the opportunity to build your own client base, you'll thrive in a supportive environment that prioritises employee development and work-life balance. Enjoy the flexibility of hybrid or remote work while being part of a dynamic team dedicated to delivering exceptional client service.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casualty /Public Liability Claims Technician (CD251) in Chelmsford
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and public liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and claims handling industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Being able to articulate your thought process and decision-making skills will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the application process. Since this role requires exceptional service delivery, be ready to discuss examples of how you've successfully managed client relationships in the past.
We think you need these skills to ace Casualty /Public Liability Claims Technician (CD251) in Chelmsford
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Casualty Claims Handler. Familiarise yourself with terms like Personal Injury (EL/PL) and third-party property damage to demonstrate your knowledge in your application.
Tailor Your CV:Highlight relevant experience in claims handling or customer service in your CV. Use specific examples that showcase your technical knowledge and ability to investigate and settle claims effectively.
Craft a Strong Cover Letter:Write a cover letter that reflects your understanding of the role and the company’s expectations. Emphasise your commitment to providing exceptional customer service and your innovative approach to problem-solving.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application shows attention to detail, which is crucial in the claims handling industry.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of liability claims, especially in Personal Injury and property damage. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, demonstrating your technical expertise.
✨Emphasise Customer Service Skills
Since exceptional customer service is key in this role, share examples of how you've provided outstanding support in previous positions. Discuss how you handle difficult situations and ensure client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would approach investigating a claim, gathering evidence, and making recommendations. This will show your proactive mindset and ability to comply with client requirements.
✨Demonstrate Commitment to Innovation
The role requires a commitment to innovation, so be ready to talk about any new methods or technologies you've implemented in your previous roles. Share ideas on how you could improve processes within the Liability team.
