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- Tasks: Investigate suspicious property claims and gather evidence to support your findings.
- Company: Exchange Street Claims, a trusted name in the insurance industry.
- Benefits: Flexible remote work, autonomy in managing your own schedule, and impactful work.
- Why this job: Make a real difference by tackling genuine fraud cases and building trust with clients.
- Qualifications: Experience in fraud investigation or property claims is preferred, but judgement is key.
- Other info: Enjoy a dynamic role with opportunities for professional growth and independence.
The predicted salary is between 36000 - 60000 £ per year.
If you’re already out there investigating suspicious property claims, you’ll know the difference between real fraud work and file validation dressed up as investigation. This role is much closer to the former. You’ll handle a caseload of genuinely questionable losses across the Midlands and South, with the freedom to plan enquiries properly, get out on site, speak to the right people and build evidence that actually leads somewhere. It’s less about ticking process boxes and more about using judgement.
Why investigators tend to look at roles like this:
- They want the space to run enquiries properly
- They want fewer routine referrals and more genuine suspicion work
- They want their reports to carry weight with clients
- They want to feel trusted rather than monitored
What the day-to-day looks like:
- Visiting loss locations and interviewing policyholders or witnesses
- Picking apart timelines, documentation and circumstances
- Identifying and securing evidence that supports a clear view
- Producing defensible reports clients can act on
- Managing investigations from first instruction through to outcome
You’ll be covering the Midlands and South, working remotely and managing your own diary.
Who this suits:
Someone already working as a Special Investigator or in a field-based fraud role within property claims. You’re organised, credible with customers and comfortable working independently. Qualifications help but experience and judgement matter more. If you’re doing this job already and feel you could be doing it better somewhere else, this is worth a chat.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.
Fraud Investigator in Birmingham employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the fraud investigation field. Attend industry events or join online forums where you can chat with others in the same boat. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it's through interviews or casual chats, make sure to highlight your experience in handling genuine fraud cases. Share specific examples that demonstrate your judgement and investigative prowess.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Exchange Street Claims, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Keep your online presence sharp! Update your LinkedIn profile to reflect your current skills and experiences. Engage with content related to fraud investigation to show you're passionate about the field. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Fraud Investigator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in investigating suspicious claims. We want to see how you've handled real fraud work, so don’t just list your duties—show us the impact you’ve made!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud investigation and how your judgement and experience make you the perfect fit for this role. Keep it engaging and personal.
Showcase Your Independence: Since this role involves managing your own diary and working remotely, we want to see examples of how you’ve successfully worked independently in the past. Share specific instances where your judgement led to successful outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Fraud Fundamentals
Brush up on the key principles of fraud investigation, especially in property claims. Be ready to discuss real-life scenarios where you've identified genuine fraud versus mere file validation. This will show your understanding of the role and your ability to apply judgement.
✨Demonstrate Your Investigative Skills
Prepare to share specific examples from your past work where you successfully managed a caseload or conducted thorough enquiries. Highlight how you planned your investigations, engaged with witnesses, and built evidence that led to actionable outcomes.
✨Showcase Your Independence
Since this role involves managing your own diary and working remotely, be prepared to discuss how you stay organised and self-motivated. Share strategies you use to prioritise tasks and ensure thorough follow-ups on your investigations.
✨Engage with the Interviewer
Make sure to ask insightful questions about the company's approach to fraud investigation. This not only shows your interest but also helps you gauge if their values align with yours. Think about what you want from a workplace and express that during the conversation.