At a Glance
- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Remote-friendly company with a focus on client satisfaction.
- Benefits: Flexible working hours, competitive salary, and career development opportunities.
- Other info: Opportunity to work from home with a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in claims handling.
- Qualifications: Experience in claims handling and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.
EL/PL Claims Handler in Birmingham employer: Exchange Street Claims & Financial Services
Join a forward-thinking company that values your growth as a Remote Trainee Financial Adviser. With a structured training programme, competitive salary, and the opportunity to build your own client base, you'll thrive in a supportive environment that prioritises employee development and work-life balance. Enjoy the flexibility of hybrid or remote work while being part of a dynamic team dedicated to delivering exceptional client service.
Contact Details:
Exchange Street Claims & Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land EL/PL Claims Handler in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to liability claims. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your expertise! When you get the chance to discuss your experience, highlight specific cases where you successfully investigated and settled claims. This will demonstrate your technical knowledge and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more opportunities that match your skills and interests there.
We think you need these skills to ace EL/PL Claims Handler in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EL/PL Claims Handler role. Highlight your relevant experience and skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Knowledge:Since this role requires technical knowledge in liability claims, make sure to mention any specific experience or qualifications you have in this area. We’re keen to see how you can apply your expertise to our client’s needs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out other vacancies while you’re there!
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers and Public Liability claims. Understand the key legal principles and common scenarios that arise in these cases. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Prepare for Scenario Questions
Expect to be asked about specific claims handling scenarios. Think of examples from your past experience where you successfully investigated or settled a claim. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a key part of the role, be prepared to discuss how you've handled difficult situations with clients in the past. Highlight your communication skills and your ability to empathise with customers while maintaining professionalism.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will not only help you tailor your responses but also allow you to ask insightful questions at the end of the interview. Showing that you align with their ethos can set you apart from other candidates.
