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- Tasks: Lead and develop a team of administrators while improving processes and client relations.
- Company: Employee-owned firm with a strong people-first culture and stability.
- Benefits: Starting salary of £39,000 - £42,000, bonuses, and 27 days holiday.
- Why this job: Join a top UK company where your voice matters and career growth is supported.
- Qualifications: Experience with financial planning CRM and strong client relationship skills.
- Other info: Enjoy a hybrid work model, on-site gym, and a vibrant office atmosphere.
The predicted salary is between 39000 - 42000 £ per year.
Job Description
- Starting salary of £39,000 – £42,000
- A sizeable, 4-figure company bonus scheme that has paid out every year
- Annual salary appraisal
- PMI
- DIS
- Holidays that increase to 27 days with time served
- Support with exams/memberships (as well as bonuses for passing exams)
Whilst they work hard they have the perfect balance. It's rare you'll see one of your peers in the office after 5pm. And whilst you'll be on site for the first 6 months after that you'll work on a hybrid basis (3 days in the office) after that.The office itself has an on-site gym, a pizza oven and view that is just wow.WHAT YOU'LL BE DOING:This is a newly created role with a focus on managing and developing a team of three experienced administrators. You will:
- Be the ‘go to’ person for the team and one of the key contacts for
- clients
- Feed into the leadership team with the potential to sit on the Leadership Team in the future
- Oversee established processes, procedures and data quality and look at ways to improve
- Deliver 1-1s, develop and train your team
- Become a subject matter expert within the business in areas that you want to excel in
- Assist the technical and planning team with preparing paperwork for client meetings, planning and product research, and new business submission
HERE'S WHAT YOU'LL NEED:
- Experience of using a financial planning based CRM (Intelliflo would be ideal)
- Experience of platforms (Transact would be ideal)
- Experience of challenging providers to achieve great outcomes for clients
- Motivation and time management skill
- Strong client relationship skills
- Conscientiousness and a desire to learnÂ
- Good technology skillsÂ
—————————————————————————————Time to take proper ownership of your future? Click apply.If you don't have a CV just send us a way of contacting you. We can come to the CV later.Everyone will receive a response.
Administration Manager employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Manager
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might just lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since this role is all about people, showing that you understand and align with their ethos will definitely set you apart.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – make it your own!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm!
We think you need these skills to ace Administration Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the job description. We love seeing how your skills can contribute to our team and help us grow!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your points straightforward and easy to read. This helps us understand your qualifications quickly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Stuff
Make sure you’re familiar with the company’s values and culture, especially their people-first approach. Research their employee ownership model and be ready to discuss how it aligns with your own values.
✨Showcase Your Leadership Skills
As an Administration Manager, you’ll be leading a team. Prepare examples of how you’ve successfully managed teams in the past, focusing on your ability to develop and train others. Highlight any experience you have with 1-1s or team development.
✨Be Ready to Discuss Processes
Since the role involves overseeing established processes and improving them, think about specific examples where you’ve enhanced efficiency or quality in previous roles. Be prepared to share your ideas on how you could bring that expertise to this new position.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about the leadership team’s vision for the future or how they support ongoing training and development for their staff. It shows you’re genuinely interested in contributing to the company.
