At a Glance
- Tasks: Lead a team to deliver top-notch support for F1 customers and tackle complex technical challenges.
- Company: Join Motion Applied, a leader in motorsport technology with a commitment to innovation.
- Benefits: Enjoy 25 days annual leave, flexible working, private healthcare, and an electric car scheme.
- Other info: Frequent travel to exciting race events and opportunities for career growth.
- Why this job: Be at the forefront of motorsport technology and make a real impact in a thrilling environment.
- Qualifications: Strong motorsport systems knowledge and proven leadership skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Role Purpose
The Field Application Engineer (FAE) Team Lead – F1 is accountable for ensuring the successful delivery of support to Formula 1 customers, with a primary focus on customer satisfaction, effective support execution, and fulfilment of contractual obligations. This role owns the end‑to‑end support experience for F1 customers, ensuring that Motion Applied products are deployed, operated and supported to the highest standard across trackside, remote and factory environments.
Key Accountabilities
- F1 Customer Ownership
- Primary point of accountability for F1 support delivery
- Build strong customer relationships
- Ensure high‑quality support experience
- Proactively manage customer risks
- Contractual Support Delivery
- Own contractual support obligations
- Define support coverage (trackside, remote, factory)
- Ensure adherence to service expectations
- Continuously improve performance
- Technical Leadership
- Lead resolution of complex technical issues
- Coordinate cross‑functional teams
- Ensure root cause analysis and prevention
- Team Leadership
- Coordinate FAE team supporting F1
- Manage resource allocation and planning
- Provide technical guidance and coaching
- Product Feedback
- Represent customer needs internally
- Influence product improvements
- Identify additional value opportunities
- Continuous Improvement
- Improve support processes and tools
- Contribute to scalable models
- Develop documentation and best practices
Knowledge, Skills and Experience
- Technical Expertise: strong motorsport systems knowledge, experience with telemetry and data systems, ability to diagnose complex issues
- Operational Capability: experience in high‑pressure environments, strong organisational and prioritisation skills
- Leadership and Communication: strong stakeholder communication, proven leadership capability, customer‑focused mindset
Working Environment
Frequent travel to race events and customer sites. Work outside standard hours including weekends aligned to motorsport events.
Summary
The Field Application Engineer Lead – F1 is a critical role responsible for delivering high‑quality, reliable and scalable customer support to F1 customers.
What we can offer you
- Annual leave (25 days + bank holidays, pro‑rated for part‑time colleagues)
- Enhanced Company Maternity, Paternity and Adoption leave and pay
- Flexible working policies, including Hybrid Working
- Life assurance to the value of 4 times base salary
- Opportunity to join the Motion Applied Pension Plan
- Company funded individual private healthcare with the opportunity to extend to partner or spouse and/or dependents at a discounted rate
- Electric car scheme – opportunity to drive a brand‑new car in a more affordable way through this salary sacrifice scheme. Employees are eligible to join the scheme after successful completion of their probationary period
Motion Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do. Motion Applied are also members of the UK Government Disability Confident Scheme.
Field Application Engineer Team Lead - F1 in Woking employer: Exceptional Dental
At Motion Applied, we pride ourselves on being an exceptional employer, particularly for the Field Application Engineer Team Lead role within the thrilling world of Formula 1. Our commitment to employee growth is evident through our flexible working policies, comprehensive benefits including enhanced family leave and private healthcare, and a culture that champions diversity, equality, and inclusion. Join us in a dynamic environment where your technical expertise will not only be valued but also contribute to the cutting-edge support we provide to our prestigious F1 customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Application Engineer Team Lead - F1 in Woking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the motorsport industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from the company, make sure to highlight your technical expertise and experience in high-pressure environments. Share specific examples of how you've tackled complex issues in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see an opportunity to improve something related to customer support or product feedback, don’t hesitate to bring it up. Companies love candidates who think outside the box and are eager to contribute to continuous improvement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us. Don’t miss out on the chance to join our awesome team!
We think you need these skills to ace Field Application Engineer Team Lead - F1 in Woking
Some tips for your application 🫡
Show Your Passion for F1:When you're writing your application, let your love for Formula 1 shine through! We want to see how your enthusiasm for motorsport aligns with our mission to deliver top-notch support to our customers.
Highlight Relevant Experience:Make sure to showcase any experience you have in high-pressure environments or with telemetry and data systems. We’re looking for someone who can hit the ground running, so don’t hold back on those details!
Tailor Your Application:Don’t just send a generic application. Tailor it to reflect the key accountabilities and skills mentioned in the job description. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Exceptional Dental
✨Know Your F1 Stuff
Make sure you brush up on your motorsport systems knowledge, especially around telemetry and data systems. Being able to discuss specific examples of how you've diagnosed complex issues in high-pressure environments will really impress the interviewers.
✨Showcase Your Leadership Skills
As a potential team lead, it's crucial to demonstrate your leadership capabilities. Prepare examples of how you've coordinated teams or managed resources effectively in the past, especially in challenging situations. Highlight your ability to provide technical guidance and coaching.
✨Customer Focus is Key
Since customer satisfaction is a top priority, be ready to discuss how you've built strong relationships with clients in previous roles. Share specific instances where you proactively managed customer risks and ensured a high-quality support experience.
✨Continuous Improvement Mindset
Talk about your approach to improving support processes and tools. Bring examples of how you've contributed to scalable models or developed best practices in your previous positions. This shows that you're not just about maintaining standards but also about pushing for better outcomes.
