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- Tasks: Maintain and optimise Building Energy Management Systems for high-end residential and complex buildings.
- Company: Join Imperium, a leader in innovative energy management solutions.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Regular site visits across London & South East with a supportive team culture.
- Why this job: Be part of a team that values quality and problem-solving in a dynamic environment.
- Qualifications: Experience in BEMS service and strong HVAC controls knowledge required.
The predicted salary is between 35000 - 55000 ÂŁ per year.
BEMS Service & Maintenance Engineer
Location: London & South East (site-based) + some remote diagnostics/admin
Salary: ÂŁ35,000 - ÂŁ55,000 dependent on banding and experience
Contract: Full-time, permanent
Department: Engineering — Service & Aftercare
The role:
Imperium designs and delivers Building Energy Management Systems (BEMS) for high-end residential and complex building environments. Once a system is handed over, we stay accountable for keeping it stable, efficient and supportable, and that’s where you come in. As a BEMS Service & Maintenance Engineer, you’ll look after live customer systems post-handover: planned maintenance, reactive fault response, optimisation, and small improvement works. You’ll work across varied BMS systems, interacting with panels, networks, field devices and building plant, and you’ll leave sites better than you found them.
What you’ll be doing:
- Deliver planned maintenance visits: system health checks, alarms, schedules, trend reviews, backups, and reporting
- Diagnose faults and restore service across software, wiring/panels, devices, comms networks and plant interfaces
- Use trend data and building behaviour to improve stability, comfort, and energy performance
- Produce clear service reports and maintain accurate “as maintained” documentation and backups
- Communicate clearly with clients and facilities teams, setting expectations and keeping people informed
- Identify lifecycle improvement opportunities (repairs, upgrades, enhancements) and explain the value clearly
What we’re looking for:
Essential:
- Proven BEMS service/fault-finding capability in live environments
- Experience with Trend and/or Tridium Niagara
- Strong knowledge of HVAC controls concepts (interlocks, sequences, sensors/actuators, control loops)
- Confidence troubleshooting comms and integrations (BACnet/Modbus experience helpful)
- Clear communication and calm problem-solving under pressure
- Strong documentation habits: reports, backups, and traceable records
- Right to work in the UK
- DBS checks may be required
Nice to have:
- Experience delivering optimisation / seasonal commissioning visits
- Networking familiarity (Ethernet, RS485, MS/TP basics; addressing and segmentation concepts)
- Experience producing O&M-quality service documentation
Practical bits:
- Travel: London & South East (regular site visits)
- Hours: Core 09:00–17:30; occasional early/late work for critical faults or planned outages
- Environment: Plant rooms, ladders, occasional lifting up to ~15kg; reasonable adjustments considered
- Driving: Typically required (pool vehicles/alternatives where workable)
Why Imperium:
You’ll join a team that cares about quality, clarity, and building things that work. The work is varied, technical, and customer-facing — ideal if you like problem-solving and want to be trusted with real ownership of outcomes.
BEMS Service Engineer in London employer: Exceptional Dental
Contact Detail:
Exceptional Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BEMS Service Engineer in London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the BEMS field, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got experience with Trend or Tridium Niagara, make sure to highlight that in conversations. Bring examples of how you've tackled faults or optimised systems to impress potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your HVAC controls knowledge. Be ready to discuss interlocks, sequences, and control loops. Confidence in your technical understanding will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace BEMS Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your BEMS service experience and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise in HVAC controls and fault-finding.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about BEMS and how you can contribute to our team. Be specific about your experiences and how they relate to the job description.
Show Off Your Communication Skills: Since this role involves interacting with clients and facilities teams, make sure your application reflects your clear communication style. Whether it’s in your CV or cover letter, we want to see that you can convey complex information simply.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Exceptional Dental
✨Know Your BEMS Inside Out
Make sure you brush up on your knowledge of Building Energy Management Systems, especially if you have experience with Trend and Tridium Niagara. Be ready to discuss specific systems you've worked on and how you've tackled faults in live environments.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues under pressure. Think about times when you had to troubleshoot comms and integrations, and be ready to explain your thought process clearly.
✨Communicate Like a Pro
Since this role involves interacting with clients and facilities teams, practice articulating technical concepts in a way that's easy to understand. Clear communication can set you apart, so think of scenarios where you’ve successfully managed client expectations.
✨Bring Documentation Samples
Having a portfolio of your service reports and documentation can demonstrate your strong documentation habits. Be prepared to discuss how you maintain accurate records and backups, as this is crucial for the role.