Customer Experience Lead

Customer Experience Lead

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Exceptional Dental

At a Glance

  • Tasks: Manage customer queries and ensure top-notch service across phone, email, and chat.
  • Company: Exceptional Dental, a leading dental practice in the heart of London.
  • Benefits: Flexible shift patterns and the chance to make a real impact on customer satisfaction.
  • Other info: Full-time office attendance required during training; dynamic work environment.
  • Why this job: Join a passionate team and enhance customer experiences every day.
  • Qualifications: Empathy, organisation, and strong communication skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Exceptional Dental in the City of London seeks a Customer Services Executive who will own the customer experience from start to finish. In this role, you will manage customer queries via phone, email, and chat, ensuring a high standard of service and resolution.

Ideal candidates are empathetic, organised, and possess strong communication skills. Full-time office attendance is required during training, and various shift patterns are available. Join us to make a genuine difference in customer satisfaction!

Customer Experience Lead employer: Exceptional Dental

Exceptional Dental in the City of London is an outstanding employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on customer satisfaction, we provide comprehensive training and flexible shift patterns, ensuring our team members can thrive while making a meaningful impact in the lives of our customers.

Exceptional Dental

Contact Details:

Exceptional Dental Recruitment Team

We think you need these skills to ace Customer Experience Lead

Customer Service Management
Empathy
Organisational Skills
Strong Communication Skills
Query Resolution
Phone Communication
Email Communication