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- Tasks: Generate new business and build strong customer relationships in the washroom industry.
- Company: Dynamic company focused on commercial growth and customer satisfaction.
- Benefits: Competitive salary, negotiable package, and opportunities for career advancement.
- Other info: Exciting role with opportunities to represent the company at events.
- Why this job: Join a thriving team and make a real impact in a growing industry.
- Qualifications: Experience in sales, negotiation skills, and a proactive attitude.
The predicted salary is between 35000 - 45000 £ per year.
The ideal candidate is a motivated, well-organised individual who has an understanding of the washroom industry and a track record of prospecting and developing strong relationships with customers. This role is heavily focused on generating new business, developing new customer relationships, and managing customers from initial enquiry through to quotation, negotiation, and order conversion. The successful candidate will take ownership of building their own customer base, delivering excellent service, and developing long-term client relationships within a commercial and technically focused environment.
Duties & Responsibilities
- Proactively generate new business and secure new customers.
- Identify business opportunities by recognising prospects and evaluating their position in the industry; researching and analysing sales options.
- Negotiate the terms of an agreement and close sales.
- Build, manage, and develop your own customer accounts.
- Assess project feasibility and prepare accurate quotations based on customer requirements.
- Follow up quotations to maximise conversion rates and secure projects.
- Negotiate pricing, specifications, and project details with customers.
- Build strong long-term relationships with new clients and provide ongoing account management.
- Liaise with internal teams to ensure smooth project handover and delivery.
- Support commercial growth through proactive sales engagement and relationship building.
- Conduct site surveys where required (desirable).
- Excellent customer service and communication skills.
- Will do attitude and be willing to go the extra mile for the customer.
- Prepare new business sales reports and submit to line manager for approval.
- Represent the organisation at trade exhibitions, events, and demonstrations.
- Present at sales meetings in the Dudley Office.
Must Have
- Ability to build and manage your own customer base.
- Experience within fabrication, manufacturing, or engineering environments.
- Estimating and quotation preparation experience.
- Commercially minded with strong negotiation and customer relationship skills.
- Ability to manage projects from enquiry through to order conversion.
- Surveying or site measuring experience.
- Previous senior estimator or leadership experience.
- Experience managing larger-scale or complex fabrication projects.
Salary & Package
Salary is dependent on experience, skill set, and industry background. A competitive package is available and negotiable for the right candidate.
Technical Sales Representative in Dudley employer: Excelsior Panelling Systems
Contact Detail:
Excelsior Panelling Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Representative in Dudley
✨Tip Number 1
Get to know the washroom industry inside out! Research trends, competitors, and customer needs. This knowledge will help you stand out in conversations and show potential employers that you're genuinely interested.
✨Tip Number 2
Networking is key! Attend industry events, trade shows, and exhibitions to meet potential clients and employers. Building relationships face-to-face can give you an edge over other candidates.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can generate new business and manage customer accounts effectively. Tailor your approach to highlight your negotiation skills and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Sales Representative in Dudley
Some tips for your application 🫡
Show Your Understanding of the Industry: Make sure to highlight your knowledge of the washroom industry in your application. We want to see that you understand the market and can identify business opportunities, so don’t hold back on showcasing your insights!
Demonstrate Your Relationship-Building Skills: Since this role is all about developing strong customer relationships, share examples of how you've successfully built and managed client accounts in the past. We love seeing a 'will do' attitude, so let that shine through!
Be Clear About Your Sales Experience: When detailing your experience, be specific about your sales achievements and any relevant projects you've managed. We’re looking for someone who can take ownership and drive results, so make sure your application reflects that.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Excelsior Panelling Systems
✨Know Your Industry
Make sure you brush up on the washroom industry specifics. Understand the latest trends, key players, and common challenges. This knowledge will help you speak confidently about how you can contribute to the company’s success.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained customer relationships in the past. Be ready to discuss your approach to prospecting and how you’ve turned leads into loyal clients. This is crucial for a role focused on developing new business.
✨Master the Art of Negotiation
Since negotiation is a big part of this role, think of scenarios where you’ve successfully negotiated terms or closed deals. Highlight your strategies and how they led to positive outcomes. This will demonstrate your ability to handle the commercial aspects of the job.
✨Prepare for Technical Questions
Given the technical nature of the role, be prepared to answer questions related to estimating, quotations, and project management. Brush up on any relevant technical knowledge and be ready to discuss how you would assess project feasibility and prepare accurate quotes.