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- Tasks: Support and manage technology installations, maintenance, and incident management in a dynamic environment.
- Company: Join ONNEC Group, a leading tech partner with over 30 years of experience.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Be part of a rapidly growing team making a real impact in technology solutions.
- Qualifications: Experience in IT environments, structured cabling, and strong organisational skills.
- Other info: Diversity-focused workplace with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Canary Wharf, Greater London, United Kingdom
Earnings: £ to £
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely relied on. We offer a complete solution for business connectivity.
We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business. We work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Workplace Technology Engineer is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including new installs, decommissions, moves, and maintenance functions.
The Workplace Technology Engineers will report to the local Campus Manager/Supervisor and Schedulers.
What you’ll be doing as our Workplace Technology Engineer:
- WTS Support and On Call for TR/SER/MER Rooms:
- Installation of equipment racks within technology rooms
- Racking of Servers and other hardware equipment
- Restack of equipment within existing technology rooms
- Decommission of equipment within technology rooms
- Removal of redundant infrastructure (empty cabinets, powered off devices) from the technology rooms
- Movement of equipment within site locations including stores
- Connection of network patching to servers and other equipment within racks
- WAN and LAN connectivity and testing
- Labelling of servers and other equipment
- Installation of power distribution units within equipment racks and other equipment
- Patching of equipment within cabinets
- Interface with Corporate Real Estate on mechanical and electrical provisioning - Technology component swaps
- Technology room inspections
- Alarm investigation assistance (CMS/ BMS/ Peregrine)
- Identification to DCO management of redundant technology infrastructure
- Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities
- KVM/iLO failure support
- Power circuit support (proprietary sub distribution in racks (PDUs) etc.)
- Temperature (liaison with CRE)
- Cable fault support (Fluke Test and Tracing)
- First/Second line support (e.g. reboots on instruction, ID of lights & connections etc.)
- Technology component swaps
- Third party supervision (escort and supervision)
- Carry out cable installation services in accordance with STS cabling/patching schedules
- Management of patching within equipment cabinet
- Labelling of cabling in accordance with STS standards and requirements
- Supervision and QA for cabling installs
- Recovery of unused circuits/patching, structured cabling and updating of any associated client cable management inventory systems
- Cable Database and Cable Stock management and upkeep
- Perform cable tracing activities and subsequent updates to inventory systems in preparation for Merge, Refresh or other event
- Documentation upkeep (required as part of WTS/STS process)
- Manage designated fault and request tickets via the client’s systems
- Return Material Authorization (RMA) administration duties
- Activity Reporting and (Shift Handovers, task trackers etc.)
What we’re looking for in our Workplace Technology Engineer:
- Relevant Experience working in banking or corporate IT environment
- Relevant Experience in Workplace Technology Installations, Moves Adds, Changes and Decommission
- Experience in structured cabling installation, fault finding and testing with fluke test equipment
- Good MS Office Suite experience (Outlook, Excel, Word etc.)
- Self-starter, organized, detail-oriented and ability to work independently as well as part of a team
- Prioritization skills and multitasking ability
- Ability to work under pressure
- Thorough knowledge of Asset Management Systems
- Thorough knowledge of Ticketing Systems
- Thorough understanding of complex change management and service delivery processes
- Ability to mentor and train new starters on all systems, processes and procedures
- Ability to approve / sign off training modules
- Ability to lead / supervise shift activities
- Satisfactory Skills Matrix score
MM1471931CanWTEI in London employer: ExcelRedstone
Contact Detail:
ExcelRedstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MM1471931CanWTEI in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research ONNEC Group and understand their services and values. Be ready to discuss how your skills align with their needs, especially in areas like structured cabling and incident management.
✨Tip Number 3
Showcase your hands-on experience! If you’ve worked on similar projects or have relevant certifications, make sure to highlight them during your conversations. Practical knowledge in workplace technology installations can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ONNEC Group.
We think you need these skills to ace MM1471931CanWTEI in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workplace Technology Engineer role. Highlight relevant experience in banking or corporate IT environments, and showcase your skills in structured cabling installations and incident management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at ONNEC Group. Mention specific experiences that align with the job description and show your enthusiasm for the role.
Showcase Your Technical Skills: Don’t forget to highlight your technical skills! Mention your experience with MS Office Suite, asset management systems, and any relevant tools you’ve used for fault finding and testing. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ExcelRedstone
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to workplace technology installations and structured cabling. Be ready to discuss your experience with IMAC, iMACD, and Breakfix Incident Management Services, as well as any relevant tools like Fluke test equipment.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in high-pressure situations. Highlight your ability to perform fault finding and testing, and how you’ve managed incidents effectively in a corporate IT environment.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to talk about your teamwork experiences. Share instances where you’ve mentored new starters or led shift activities, showcasing your leadership and collaborative skills.
✨Familiarise Yourself with the Company Culture
Research ONNEC Group’s commitment to diversity and inclusion. Be prepared to discuss how you align with their values and how you can contribute to creating a supportive working environment for all employees.
