Employee Relations Business Partner | London | £40,000–£42,000

Employee Relations Business Partner | London | £40,000–£42,000

We’re looking for an experienced Employee Relations Business Partner to join our People team in London! This is not a generalist People Partner role. Employee Relations will be at the heart of what you do.

You’ll take ownership of a high-volume and often complex ER caseload, working closely with managers and senior leaders to navigate sensitive people matters and reach fair, practical and commercially considered outcomes.

What you’ll be dealing with

Your caseload will include:

• Complex disciplinary and grievance cases
• Workplace investigations
• Conduct, capability, performance and absence matters
• Third-party/client removal requests and the associated employee relations implications
• Other complex and sensitive employee matters

We’re looking for someone with strong, hands‑on ER experience who is used to managing a busy caseload and taking cases from start to finish. This is a genuinely fast‑paced environment. You’ll need to be comfortable having multiple live cases at different stages, managing competing priorities and deadlines, and knowing when something needs to move quickly – while still maintaining a thorough, fair and consistent approach. You’ll need to be confident dealing with difficult situations, challenging constructively when needed and balancing employment law and ER risk with the realities of a busy operational business.

We’re particularly interested in someone who can look beyond simply following a process – someone who asks the right questions, gets into the detail, understands the risks and uses sound judgement to help managers reach sensible and fair outcomes.

What we’re looking for

• Strong experience managing complex Employee Relations cases
• Demonstrable experience managing a high‑volume ER caseload from start to finish
• Good practical knowledge of UK employment law
• Experience with disciplinaries, grievances and workplace investigations
• Confidence advising and challenging managers and senior stakeholders
• Strong written communication and case management skills
• A pragmatic, commercial and solutions‑focused approach
• The ability to work at pace, prioritise effectively and take ownership
• Experience working within a large, multi‑site organisation is highly desirable
• Experience within an outsourced, facilities management, service‑led or client‑facing environment would also be particularly useful.

While the role is heavily focused on Employee Relations, there may occasionally be a requirement to undertake other HR duties to support the wider People team and business as required.

Hybrid working: 3 days per week in the office

Please note that the three office days per week are a requirement of the role.

Due to the operational nature of our business, there may also occasionally be a need to work outside standard office hours, including early mornings or late evenings, depending on the circumstances of a particular case. There may also be a requirement to, on occasion carry out in person site visits or overnight stays. This won’t be the normal working pattern, but we do need someone who can offer flexibility when required.