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- Tasks: Lead security operations, manage teams, and ensure client satisfaction.
- Company: Join a dynamic organisation focused on operational excellence in security services.
- Benefits: Enjoy a competitive salary, vehicle allowance, fuel subsidy, and provident fund.
- Why this job: Be part of a team that values leadership, ethical standards, and client relationships.
- Qualifications: 5-10 years in security management, driver's license, and strong people skills required.
- Other info: Flexible work style and commitment to service quality are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Security Operations Manager will report to the General Manager and serve as a member of the Senior Management Team. The primary responsibility of the incumbent is to ensure organizational effectiveness by providing leadership for the Organization's Security Operational functions.
KEY RESPONSIBILITIES:
- Enforce the Company's Disciplinary 'Code of Conduct'
- Adopt an initiative geared towards Integrated Operational Excellence
- Improve the operational systems, process and policies in support of the Organization's mission, specifically, support better management reporting, information flow, Client relations and organizational planning
- Manage and increase the effectiveness and efficiency of the allocated Operations team
- Coordinate and communicate between support Departments, Operational Teams and Clients
- Ensure that all Security Services personnel are operating and performing their duties according to the Site Job Description
- Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the Clients operational needs are met
- Implement effective controls and monitoring Processes
- Participate in site Investigations and report on findings
- Responsible for efficiencies within area of operation i.e., Leave, Rostering, Spares
- Oversee Compliance Officers visits to sites within area of operation
- Conduct weekly firearm Inspections within area of operation
- Ensure that the invoicing to the Client is in line with the services provided
- Proven track record in client relationship management – How will you be client facing to deliver service
- Tailor-make security solutions for clients
- Grow the business – Upselling, new sales
- Conduct quality risk assessments and draft mitigating security actions, recommendations and solutions as a result of findings
MINIMUM REQUIREMENTS:
- Driver's License Code 08 and own reliable vehicle is compulsory
- 5-10 years of direct Management experience in the Security Industry
- Risk Assessment and Site Survey experience
- Strong background of Health and Safety environment
- Firearm Competency (Handgun, Rifle and Shotgun)
- Estate Management experience will be highly advantageous
- Security Management/SHEQ Qualification will be advantageous
- Knowledge of the Security Industry regulations including Operational and Client requirements
- Sound knowledge of security pricing
- Proven record of staff management, training, development and upliftment
- Must be available/contactable for operational requirements at all times
COMPETENCIES:
- Excellent People Management skills
- Proven negotiation and influencing skills
- Excellent verbal and written communication skills
- Demonstrated commitment to high ethical standards within a diverse workplace
- Strong commitment to service and quality standards as well as Client Satisfaction
- Demonstrated experience in coaching, motivating, developing and leading a professional Team
- Demonstrated leadership and vision in managing staff groups and major projects
- Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously
Package & Remuneration:
- Basic Salary
- Vehicle Allowance
- Fuel Subsidy
- Cellphone Subsidy
- Provident Fund
If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for. All interested candidates must submit their CVs with all relevant qualifications attached.
Security Operations Manager Springfield Park employer: Excellerate Services (Pty) Ltd
Contact Detail:
Excellerate Services (Pty) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Manager Springfield Park
✨Tip Number 1
Network with professionals in the security industry, especially those who have experience in management roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in security operations.
✨Tip Number 2
Familiarise yourself with the specific security regulations and compliance requirements relevant to the role. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high standards in security operations.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and client relationships. Be ready to share specific examples of how you've improved operational efficiency or resolved conflicts, as these are key competencies for the Security Operations Manager role.
✨Tip Number 4
Showcase your leadership style and how it aligns with the company's values. Think about how you can contribute to a positive workplace culture and enhance team performance, as this will be crucial in your role as a member of the Senior Management Team.
We think you need these skills to ace Security Operations Manager Springfield Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security management, risk assessment, and client relationship management. Use specific examples that demonstrate your leadership skills and operational effectiveness.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background aligns with the company's needs and express your enthusiasm for the role.
Highlight Relevant Qualifications: Clearly list any qualifications related to security management, health and safety, and firearm competency. If you have any certifications or training that are advantageous, make sure to include them.
Follow Application Instructions: Ensure you specify the position you are applying for and attach all relevant qualifications as requested. Double-check your application for completeness before submitting it through our website.
How to prepare for a job interview at Excellerate Services (Pty) Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Security Operations Manager role. Familiarise yourself with the key responsibilities and required qualifications listed in the job description. This will help you tailor your answers to demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As this position involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements in improving team performance or client satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you've had to implement security solutions or manage crises, and be ready to explain your thought process and the outcomes.
✨Demonstrate Client Relationship Management
Since client relations are crucial for this role, prepare to discuss your experience in managing client relationships. Share specific examples of how you've tailored security solutions to meet client needs and any successes you've had in upselling services.
