At a Glance
- Tasks: Lead security operations, manage teams, and ensure client satisfaction through tailored solutions.
- Company: Dynamic security firm focused on operational excellence and client relations.
- Benefits: Competitive salary, vehicle allowance, fuel subsidy, and provident fund.
- Other info: Flexible work style with opportunities for professional growth and development.
- Why this job: Join a leadership role in a fast-paced environment and make a real impact.
- Qualifications: 5-10 years in security management, strong people skills, and risk assessment experience.
The predicted salary is between 40500 - 49500 £ per year.
Security Operations Manager
The Security Operations Manager will report to the General Manager and serve as a member of the Senior Management Team.
The primary responsibility of the incumbent is to ensure organizational effectiveness by providing leadership for the Organization’s Security Operational functions.
Duties & Responsibilities
KEY RESPONSIBILITIES
- Enforce the Company’s Disciplinary ‘Code of Conduct’
- Adopt an initiative geared towards Integrated Operational Excellence
- Improve the operational systems, process and policies in support of the Organization’s mission, specifically, support better management reporting, information flow, Client relations and organizational planning
- Manage and increase the effectiveness and efficiency of the allocated Operations team
- Coordinate and communicate between support Departments, Operational Teams and Clients
- Ensure that all Security Services personnel are operating and performing their duties according to the Site Job Description
- Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the Clients operational needs are met
- Implement effective controls and monitoring Processes
- Participate in site Investigations and report on findings
- Responsible for efficiencies within area of operation i. e., Leave, Rostering, Spares
- Oversee Compliance Officers visits to sites within area of operation
- Conduct weekly firearm Inspections within area of operation
- Ensure that the invoicing to the Client is in line with the services provided
- Proven track record in client relationship management – How will you be client facing to deliver service
- Tailor-make security solutions for clients
- Grow the business – Upselling, new sales
- Conduct quality risk assessments and draft mitigating security actions, recommendations and solutions as a result of findings
- Desired Experience & Qualification
MINIMUM REQUIREMENTS
- Driver’s License Code 08 and own reliable vehicle is compulsory
- 5-10 years of direct Management experience in the Security Industry
- Risk Assessment and Site Survey experience
- Strong background of Health and Safety environment
- Firearm Competency (Handgun, Rifle and Shotgun)
- Estate Management experience will be highly advantageous
- Security Management/SHEQ Qualification will be advantageous
- Knowledge of the Security Industry regulations including Operational and Client requirements
- Sound knowledge of security pricing
- Proven record of staff management, training, development and upliftment
- Must be available/contactable for operational requirements at all times
COMPETENCIES
- Excellent People Management skills
- Proven negotiation and influencing skills
- Excellent verbal and written communication skills
- Demonstrated commitment to high ethical standards within a diverse workplace
- Strong commitment to service and quality standards as well as Client Satisfaction
- Demonstrated experience in coaching, motivating, developing and leading a professional Team
- Demonstrated leadership and vision in managing staff groups and major projects
- Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously
Package & Remuneration
- Basic Salary
- Vehicle Allowance
- Fuel Subsidy
- Cellphone Subsidy
- Provident Fund
If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as being unsuccessful.
Please specify the position that you are applying for.
All interested candidates must submit their CVs with all relevant qualifications attached.
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Security Operations Manager Springfield Park in Essex employer: Excellerate Services (Pty) Ltd
As a Security Operations Manager, you will thrive in a dynamic work environment that prioritises operational excellence and employee development. Our company fosters a culture of collaboration and integrity, offering competitive benefits such as a vehicle allowance, fuel subsidy, and provident fund, ensuring that our team members are well-supported both professionally and personally. With a strong focus on client satisfaction and staff upliftment, we provide ample opportunities for growth and advancement within the security industry.
Contact Details:
Excellerate Services (Pty) Ltd Recruitment Team
