L3 Business Administration Apprentice - IG6 2AD

This is an excellent opportunity for a motivated, organised, and enthusiastic individual to begin a rewarding career in business administration. You will gain valuable hands-on experience while working towards a nationally recognised qualification in a professional dental practice. The role is ideal for someone who enjoys working with people, has excellent organisational skills, and is eager to develop a long-term career in business administration within a healthcare environment.

Barkingside Dental Care is a well-established dental practice committed to providing high-quality patient care in a friendly and professional environment. The practice offers a supportive workplace where apprentices can develop valuable administrative, customer service, and organisational skills while working alongside an experienced team.

Responsibilities:

• Answer telephone calls and respond to emails professionally
• Welcome patients and visitors, providing excellent customer service
• Maintain accurate records and update practice databases
• Prepare letters, documents, and reports
• Organise appointments, meetings, and staff diaries
• File and manage electronic and paper records
• Support the reception team with patient enquiries
• Assist different departments with day-to-day administrative tasks
• Maintain confidentiality of patient and business information
• Follow company policies, procedures, and Health & Safety requirements
• Work collaboratively as part of the administrative team
• Participate in ongoing training and professional development

Training:

• Receive regular training and support from Excellence Solutions Limited
• Complete at least 20% off-the-job training
• Study towards the Level 3 Business Administrator qualification
• Gain hands-on experience in a professional working environment
• Develop communication, customer service, administration, and IT skills
• Build the knowledge and experience required for a successful career in business administration

Requirements:

Desired Qualifications: No formal qualifications required. Any previous administration, reception, or customer service experience will be beneficial but is not essential.

Skills:

• Communication skills
• Organisation skills
• IT skills
• Customer service skills
• Attention to detail
• Team working
• Professionalism
• Time management

Preferred Attributes:

• Reliable and punctual
• Determined and motivated
• Patient and welcoming
• Attention to detail
• Hospitable and professional
• Positive attitude
• Willingness to learn

Other Requirements:

• Experience in reception or customer care within a healthcare or medical setting would be an advantage
• Comfortable using computers and Microsoft Office applications
• Able to communicate confidently with patients, colleagues, and visitors
• Strong organisational skills and ability to prioritise tasks
• Comfortable working in a busy dental practice environment
• Candidates living locally or within a reasonable travelling distance are preferred
• Previous experience is not required as full training will be provided

Equal Opportunities: We welcome applications from candidates of all backgrounds. The apprenticeship can be adjusted to reflect existing knowledge, skills, or experience.

How to Apply: Click on the "Apply to this job" button at the top.