Job Title:
L3 Business Administration Apprentice
Location:
Ilford, IG2 6UW
Work Type:
On-site
Job Type:
Full-time – 20-40 hours per week
Working Days:
3-4 days per week (including Saturdays)
Start Date:
As soon as possible
Salary:
Apprentice National Minimum Wage
Training Course:
Apprenticeship Standard: Business Administrator
Training Provider: Excellence Solutions Limited
Level: Level 3 (A level equivalent)
Duration: 18 months
SUMMARY
This is an excellent opportunity for a motivated, organised, and enthusiastic individual to begin a career in business administration within a professional dental practice. You will gain valuable hands-on experience while working towards a nationally recognised qualification and developing essential administrative and customer service skills.
As a Business Administration Apprentice, you will support the day-to-day operations of the practice while helping to provide an excellent experience for patients.
ABOUT THE COMPANY
Gants Hill Smiles Dental is a fully private, family-friendly dental practice dedicated to delivering both general and cosmetic dentistry services tailored to the individual needs of every patient. The practice prides itself on providing high-quality care in a welcoming, professional, and supportive environment.
WHAT YOU WILL DO
Your responsibilities may include:
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Answer phone calls and respond to patient enquiries
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Book, reschedule, and cancel appointments
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Welcome patients and provide reception support
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Maintain and update patient records accurately
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Handle emails, letters, and general correspondence
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Process payments and issue receipts
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Manage filing, scanning, and document organisation
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Order office supplies and monitor stock levels
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Support the Practice Manager with administrative tasks
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Deliver excellent customer service
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Support day-to-day operations of the practice
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Participate in ongoing training and professional development
TRAINING
During your apprenticeship, you will:
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Receive regular training and support from Excellence Solutions Limited
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Complete at least 20% off-the-job training
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Study the Business Administrator apprenticeship standard
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Gain hands-on experience in a real working environment
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Develop administrative, organisational, and customer service skills
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Build the foundations for a long-term career in business administration
REQUIREMENTS
Desired Qualifications
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GCSE English (Grade A-C / 4-9)
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GCSE Mathematics (Grade A-C / 4-9)
Candidates may inform the employer of any additional qualifications or relevant experience, as prior learning may affect the training plan.
Skills
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Communication skills
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Organisation skills
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Attention to detail
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Customer service skills
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Team working
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Professionalism
Other Requirements
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Keen to learn and develop professionally
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Punctual and reliable
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Strong attention to detail
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Positive attitude and willingness to learn
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Comfortable working in a fast-paced environment
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Flexible to work 3-4 days per week, including Saturdays
EQUAL OPPORTUNITIES
We welcome applications from candidates of all backgrounds. The apprenticeship can be adjusted to reflect existing knowledge, skills, or experience.
HOW TO APPLY
Click on the “Apply to this job” button at the top.
