At a Glance
- Tasks: Provide escalation support and lead exciting cloud and infrastructure projects.
- Company: Join a growing MSP with a dynamic technical team.
- Benefits: Enjoy a tax-free bonus, competitive salary, and career development opportunities.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Be part of innovative projects and make a real difference in IT.
- Qualifications: Experience in IT Helpdesk and passion for delivering IT projects.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic opportunity for an IT Engineer with MSP experience to join our expanding technical team. The role reports to the Service Desk Manager and will provide escalation support to our experienced team, leading on infrastructure and cloud projects.
Responsibilities
- Provide escalation support to the Service Desk team.
- Lead on infrastructure and cloud projects.
Skills and Experience
- Passionate IT practitioner with experience in delivering IT Projects with minimal supervision.
- Experience on an IT Helpdesk, particularly in an MSP environment, is essential.
- Microsoft Server Operating Systems (Support).
IT Engineer – Cloud & Infrastructure employer: Excellence IT
Contact Detail:
Excellence IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer – Cloud & Infrastructure
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in MSP environments. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, don’t hold back on discussing your past projects. Highlight your experience with cloud and infrastructure projects to make a lasting impression.
✨Tip Number 3
Prepare for technical interviews! Brush up on your knowledge of Microsoft Server Operating Systems and be ready to tackle some practical scenarios. We want you to feel confident and ready to showcase your expertise when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace IT Engineer – Cloud & Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT projects and MSP environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can provide escalation support and lead projects, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Excellence IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Server Operating Systems and any relevant cloud technologies. Be ready to discuss specific projects you've worked on, especially in an MSP environment, as this will show your practical experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've provided escalation support in previous roles. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle pressure and lead on infrastructure projects.
✨Understand the Company Culture
Research the company’s values and mission. Understanding their approach to IT and customer service will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the types of cloud projects they are currently working on or how the Service Desk team collaborates with other departments. This shows your enthusiasm and willingness to engage with the role.