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- Tasks: Lead exciting cloud and infrastructure projects while supporting our Service Desk team.
- Company: Join a growing MSP with a focus on innovation and teamwork.
- Benefits: Enjoy a tax-free bonus, competitive salary, and opportunities for professional growth.
- Other info: Full UK driving licence required; dynamic team environment with great career prospects.
- Why this job: Make a real impact in IT while working with cutting-edge technologies.
- Qualifications: Experience in IT Helpdesk and cloud projects, plus a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic opportunity for an IT Engineer with MSP experience to join our expanding technical team. The role reports to the Service Desk Manager and will provide escalation support to our experienced team, leading on infrastructure and cloud projects.
Responsibilities:
- Provide escalation support to the Service Desk team.
- Lead on infrastructure and cloud projects.
Skills and Experience:
- Passionate IT practitioner with experience in delivering IT Projects with minimal supervision.
- Experience on an IT Helpdesk, particularly in an MSP environment, is essential.
- Microsoft Server Operating Systems (Support & Deployment).
- Deploying and supporting Microsoft 365, Intune, Autopilot, Configuration and Compliance Policies, MDM etc.
- Support & Deployment of infrastructure in Microsoft Azure.
- Designing and implementing Virtualisation projects (VMWare, Hyper V etc).
- Configuring/supporting SAN Technologies (storage area networks).
- Solid understanding of LAN technologies, switches and VLANS.
- Data Protection and Disaster Recovery Systems.
- Excellent telephone manner and communications skills with a strong customer service focus.
- Most importantly, a ‘hands on’ teamwork ethic with a willingness to learn.
Full UK Driving Licence and access to own transport is essential for this role.
Values:
- Passion – We hire people who are passionate about what they do.
- Expertise – We hire people who are experts in their field.
- Trust – We hire people who are reliable and trustworthy.
IT Engineer – Cloud & Infrastructure in Caerphilly employer: Excellence IT
Contact Detail:
Excellence IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer – Cloud & Infrastructure in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in MSP environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your cloud and infrastructure projects. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to Microsoft Server, Azure, and virtualisation. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace IT Engineer – Cloud & Infrastructure in Caerphilly
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for IT shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about the role and the projects you'll be working on.
Tailor Your CV: Make sure your CV highlights your experience with MSP environments and the specific technologies mentioned in the job description. We love seeing how your skills align with what we need, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share examples of past projects or experiences that demonstrate your expertise and teamwork ethic. We appreciate a personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Excellence IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Server Operating Systems, Azure, and virtualisation technologies like VMWare and Hyper-V. Be ready to discuss specific projects you've worked on and how you tackled challenges in those areas.
✨Showcase Your MSP Experience
Since experience in an MSP environment is essential, prepare examples that highlight your role in delivering IT projects with minimal supervision. Talk about how you provided escalation support and the impact it had on the team and clients.
✨Demonstrate Your Customer Service Skills
With a strong customer service focus being crucial, think of scenarios where you’ve gone above and beyond for a client. Practice articulating these experiences clearly, showcasing your excellent telephone manner and communication skills.
✨Emphasise Teamwork and Willingness to Learn
The company values a hands-on teamwork ethic, so be prepared to discuss how you collaborate with others. Share instances where you’ve learned new skills or adapted to changes in technology, showing your passion for continuous improvement.