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- Tasks: Troubleshoot and repair systems while providing training to employees.
- Company: Leading IT staffing agency with a focus on support roles.
- Benefits: Competitive pay, medical benefits, and paid time off.
- Why this job: Join a dynamic team and enhance your tech skills in a supportive environment.
- Qualifications: 3-6 years of experience in PC hardware and software support.
- Other info: Great opportunity for career growth in the IT field.
The predicted salary is between 15 - 20 £ per hour.
A leading IT staffing agency is seeking a qualified Desktop Support Technician to provide on-site support in Richmond, England. Ideal candidates will have a minimum of 3-6 years in PC hardware and software support.
Responsibilities include:
- Troubleshooting and repairing systems
- Maintaining user accounts
- Providing training to employees
Competitive pay ranges from $18.75 to $27.50 per hour, along with a comprehensive benefits package including medical and paid time off.
Onsite Desktop Support Pro in Richmond employer: eXcell
Contact Detail:
eXcell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Desktop Support Pro in Richmond
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in desktop support. They might know about openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on common troubleshooting scenarios. We all know that hands-on experience is key, so be ready to showcase your skills and talk through your problem-solving process.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website for the best chance at landing that Desktop Support Technician role. We make it easy for you to connect with potential employers and get your foot in the door!
We think you need these skills to ace Onsite Desktop Support Pro in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in PC hardware and software support. We want to see how your skills match the requirements, so don’t be shy about showcasing your troubleshooting and repair expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Desktop Support Pro role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Training Skills: Since part of the role involves training employees, mention any relevant experience you have in this area. We love candidates who can not only fix issues but also empower others with their knowledge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Don’t miss out on this opportunity!
How to prepare for a job interview at eXcell
✨Know Your Tech Inside Out
Make sure you brush up on your PC hardware and software knowledge. Be ready to discuss specific troubleshooting techniques you've used in the past, as well as any relevant certifications. This will show that you're not just familiar with the basics but can handle real-world issues.
✨Showcase Your Communication Skills
As a Desktop Support Technician, you'll need to explain technical issues to non-technical users. Prepare examples of how you've successfully trained or assisted employees in the past. This will demonstrate your ability to communicate effectively and provide excellent support.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common issues you’ve encountered and how you resolved them. Practising these scenarios will help you articulate your problem-solving skills and show that you can think on your feet.
✨Research the Company Culture
Understanding the company’s values and culture is key. Look into their approach to employee training and support. This will allow you to tailor your answers to align with their expectations and show that you’re a good fit for their team.
