Supported Housing Worker - Catford
Supported Housing Worker - Catford

Supported Housing Worker - Catford

London Part-Time No home office possible
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At a Glance

  • Tasks: Support and empower residents to live independently while achieving their personal goals.
  • Company: Excelcare is dedicated to providing exceptional support in a caring environment.
  • Benefits: Enjoy 28 days holiday, free parking, and enhanced pay on bank holidays.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
  • Qualifications: Previous experience in supported housing or similar roles is preferred; strong communication skills are essential.
  • Other info: Flexible shifts available; this role offers opportunities for progression.

As a Supported Housing Worker at one of our Support Units in Catford, you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes.

What you can expect for your hard work and dedication:

  • £13.00 - £13.85 per hour depending on experience and/or qualifications.
  • 45 hours per week – 8am to 6pm on a rota basis to cover alternate weekends.

About The Role Of Supported Housing Worker:

  • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change.
  • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently.
  • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs.
  • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support.
  • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing.
  • Assist with overall financial management – ensuring that residents have access to benefits and services available to them.
  • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this.
  • Recording and reporting – updating support plans as well as recording and evidencing incidents, accidents, etc.
  • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect.
  • Work within legislative and company guidelines and procedures.

About You:

  • You must be based in the UK – we are unable to offer UK visa sponsorship.
  • Be enthusiastic, respectful, patient and kind.
  • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports.
  • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions.
  • Able to work on own initiative as well as part of a team.
  • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years.
  • Reflective working is key to empower and strengthen relationships with our residents.
  • Professional and respectful approach to colleagues and residents.
  • Willingness to participate with the team in planning and taking part in activities.
  • Key working the most complex service users with needs aligned with drug and alcohol dependency.
  • Able to follow company policies and procedures to fulfil the requirements of the role.
  • Flexible to work shifts across weekdays and alternate weekends.

What we offer in return for your hard work as a Supported Housing Worker:

  • 28 Days holiday including bank holidays.
  • Free on-site parking.
  • Enhanced bank holiday pay.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Dinardos.
  • Comprehensive induction programme.
  • Staff Appreciation Days.
  • Employee Assistance Programme.

If you are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you.

This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesdays each week.

Supported Housing Worker - Catford employer: Excelcare

Excelcare is an exceptional employer, offering a supportive and empowering work environment for Supported Housing Workers in Catford. With competitive pay rates, comprehensive induction programmes, and opportunities for professional growth, employees are encouraged to make a meaningful impact on residents' lives while enjoying benefits like enhanced holiday pay and staff appreciation days. The company fosters a culture of respect and teamwork, ensuring that every team member feels valued and part of a family dedicated to improving the well-being of those they serve.
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Contact Detail:

Excelcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Worker - Catford

✨Tip Number 1

Familiarise yourself with the specific challenges faced by residents in supported housing, such as homelessness and mental health issues. This knowledge will help you connect better with potential employers during interviews.

✨Tip Number 2

Highlight any relevant experience you have in supporting individuals with complex needs. Be prepared to share specific examples of how you've empowered others to achieve their goals.

✨Tip Number 3

Demonstrate your communication skills by engaging in conversations with current or former supported housing workers. This can provide insights into the role and show your genuine interest in the position.

✨Tip Number 4

Be flexible and open to working shifts, including weekends. Employers appreciate candidates who are willing to adapt to the needs of the service and its residents.

We think you need these skills to ace Supported Housing Worker - Catford

Empathy and Compassion
Strong Communication Skills
Ability to Work Independently and as Part of a Team
Understanding of Mental Health Issues
Experience in Supported Housing or Similar Environment
Patience and Active Listening
Knowledge of Substance Misuse Issues
Ability to Create SMART Support Plans
Risk Assessment Skills
Flexibility in Working Hours
Organisational Skills
Problem-Solving Skills
Ability to Engage with External Services
Reflective Practice
Financial Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Supported Housing Worker. Highlight your relevant experience and skills that align with the role.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences mentioned in the job description. Emphasise your communication skills, empathy, and any previous experience in supported housing or similar environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting residents and your understanding of their needs. Use specific examples from your past experiences to demonstrate how you can make a difference in their lives.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Excelcare

✨Show Your Passion for Support Work

Make sure to express your enthusiasm for helping others during the interview. Share specific examples of how you've supported individuals in the past, highlighting your commitment to empowering residents to live independently.

✨Demonstrate Strong Communication Skills

As a Supported Housing Worker, effective communication is key. Be prepared to discuss how you would communicate with residents, colleagues, and external services. Use clear and concise language when answering questions to showcase your verbal and written skills.

✨Highlight Relevant Experience

If you have previous experience in supported housing or similar environments, make sure to bring it up. Discuss the challenges you've faced and how you've overcome them, particularly in relation to issues like homelessness or mental health.

✨Prepare for Scenario-Based Questions

Expect to be asked how you would handle specific situations involving residents. Think about potential scenarios related to drug and alcohol dependency or mental health needs, and prepare thoughtful responses that demonstrate your problem-solving abilities and empathy.

Supported Housing Worker - Catford
Excelcare
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  • Supported Housing Worker - Catford

    London
    Part-Time

    Application deadline: 2027-07-09

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    Excelcare

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