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- Tasks: Be the friendly face of our care home, welcoming visitors and managing calls.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Earn £12.85 – £13.05 per hour, enjoy 28 days holiday, and free on-site parking.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Positive attitude, excellent communication skills, and previous customer-facing experience.
- Other info: Join us for career growth opportunities and a chance to be part of our family.
The predicted salary is between 12 - 13 £ per hour.
We have an opportunity for an efficient and friendly Receptionist at our Neath Care Home in Milton Keynes. You will become part of a compassionate and welcoming team providing physical, emotional, and social support and most importantly outstanding meal experiences for the people living in our care home. Your dedication, reliability and support will make a difference every day. Excelcare is a family‑owned care‑home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do.
By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:
- £12.85 – £13.05 per hour, dependant on experience
- 10 hours a week (minus unpaid breaks)
- Days: Saturday and Sunday, 5 hours each day, 10am to 3pm
About the role:
As a receptionist you will be the first point of contact for all visitors to the care home; therefore it is essential that everyone is greeted with a warm welcome. Ensure all visitors sign in and out. Answer all telephone calls and ensure that messages are delivered in a timely manner or calls are transferred to the relevant person. Deal with incoming and outgoing post. Ensure the reception area is always kept neat and tidy. Work closely with the Home Manager and Administrator to ensure the home is stocked with stationery required. Recording and reporting on the home’s daily and weekly updates as advised by the Home Manager. The role also includes promoting the home, conducting show‑arounds, and supporting the recruitment of new team members.
What we are looking for from you:
- A positive, can‑do approach
- Excellent communication skills
- Good IT skills – Word, Excel and PowerPoint
- Attention to detail
- Previous experience in a customer‑facing or reception role
What we offer in return for your hard work:
- 28 days holiday including bank holidays
- Free on‑site parking*
- Enhancement to pay on bank holidays
- Refer a Friend Scheme rewarding £500 for every person you refer
- DBS certificate paid by Excelcare*
- Comprehensive induction programme
- Funded qualifications via the apprenticeship programme (where required)
- Employee of the month – £100 for outstanding contribution
- Team appreciation week
If you are interested in the position, please apply today – we look forward to hearing from you.
Weekend Receptionist in Milton Keynes employer: Excelcare
Contact Detail:
Excelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Milton Keynes
✨Tip Number 1
Make sure to research the care home and its values before your interview. Knowing about their commitment to outstanding care will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and approachable is key. Try role-playing with a friend to get comfortable with greeting visitors and handling phone calls.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a customer-facing role like this. A neat appearance shows that you take the position seriously and are ready to represent the care home well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Weekend Receptionist in Milton Keynes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer-facing roles. We’re looking for someone who understands the importance of a warm welcome and excellent communication.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Excelcare
✨Show Your Warmth
As a receptionist, you'll be the first face visitors see, so it's crucial to convey warmth and friendliness. Practice your greeting and think about how you can make people feel welcome right from the start.
✨Know the Care Home
Familiarise yourself with Excelcare's values and the services they provide. Being able to discuss their approach to care and how you can contribute will show your genuine interest in the role.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Whether it’s handling difficult situations or ensuring messages are relayed accurately, showcasing your communication prowess is key.
✨Highlight Your Attention to Detail
In a reception role, details matter! Be ready to discuss how you've maintained organisation in past jobs, whether it’s keeping records straight or ensuring the reception area is tidy and welcoming.