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- Tasks: Keep our care home safe and welcoming by maintaining the premises and grounds.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Competitive salary, 28 days holiday, free parking, and employee rewards.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Experience in maintenance roles and excellent customer service skills required.
- Other info: Opportunities for training, career growth, and a fun team environment.
The predicted salary is between 28400 - 29000 £ per year.
We have an opportunity for a Maintenance Operative for the London Region with the main location being our Limetree Care Home, Tulse Hill, London. As a Maintenance Operative you should be a general all-rounder with excellent attention to detail, a positive can-do attitude who enjoys working in a client facing role and can offer a great customer experience. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues.
By joining us you will become one of the 'family' and in return for your dedication and hard work you can expect:
- Hours Monday to Friday - 8am to 5pm
- Salary £33,490 - £34,500 per annum depending on experience and qualifications
- Additional Earnings: The opportunity to increase earnings for emergency call outs required out of hours, as this is a 24 hour service.
About the role of Maintenance Operative:
- Ensure the premises and grounds are maintained to a high standard and provide the people living in our care homes a safe, comfortable, and pleasant environment.
- Maintain all records in accordance with company policies, procedures, and guidelines.
- Carry out routine monthly, weekly, daily checks and inspections as required and report on this and any issues (e.g., Loler testing).
- Ensure all tools and equipment are properly maintained and stored.
- Adhere to company policies and procedures, paying particular attention to health and safety and fire policies.
- Be aware of legislation with regards to property and facilities to ensure works are compliant at completion.
- Support with the induction of new team members as required to ensure they have the necessary skill and knowledge to perform their role.
- Always maintain confidentiality.
- Ordering and checking of stock when delivered.
- Work with the Home Manager, teams and the people living in our homes.
- Carry out any additional duties as requested.
- Operate on-call rota to support the homes in emergency situations during evenings and weekends; call-outs are paid and shared between the maintenance team.
- Undertake any additional training and development that would be beneficial for your own self development.
What we are looking for from you:
- Previous commercial experience in a handy person/maintenance/painting and decorating/gardening role.
- Your own basic tools; all materials will be provided.
- A full driving licence for use in the UK and your own vehicle, as there will be a need to travel to other homes in the region for projects or an emergency if required; mileage will be paid via expenses.
- Basic computer knowledge.
- Excellent customer service and communication skills.
- Completion of an enhanced DBS (Criminal Records Check) as you would be working in the home of vulnerable adults.
What we offer in return for your hard work:
- 28 days holiday including bank holidays.
- Free on-site parking.
- Enhanced bank holiday pay.
- Annual salary review.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via the apprenticeship programme (where required).
- Paid uniform.
- Employee of the month – £100 for outstanding contribution.
- Team appreciation week.
If you are interested in the position, please apply online today – we look forward to hearing from you.
Maintenance Operative employer: Excelcare
Contact Detail:
Excelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Excelcare. Understand their values and what they stand for. This will help you connect with them during the chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to maintenance roles and prepare your answers. You want to highlight your experience and how it aligns with what they’re looking for. A little role-play with a friend can really boost your confidence!
✨Tip Number 3
Show off your customer service skills! Since this role involves working closely with residents, be ready to share examples of how you've provided excellent service in the past. It’s all about creating a comfortable environment for everyone involved.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. We can’t wait to see your application come through!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your previous experience in handy person or maintenance roles. We want to see how your skills can contribute to keeping our care homes in tip-top shape!
Be Personable: Since this role involves client interaction, let your personality shine through! Share examples of how you've provided excellent customer service in the past – we love a positive can-do attitude.
Follow the Guidelines: Pay close attention to the job description and ensure your application aligns with what we're looking for. This shows us that you’re detail-oriented and serious about the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Excelcare
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common tasks like Loler testing and routine inspections. Being able to discuss your previous experience in handy person roles will show that you’re the right fit for the job.
✨Show Off Your Customer Service Skills
Since this role involves client interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for clients or residents.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving abilities and how you handle emergencies. Prepare scenarios where you had to think on your feet or resolve maintenance issues quickly. This will demonstrate your can-do attitude and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how they support ongoing training. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.