At a Glance
- Tasks: Support daily operations and administration at a friendly care home.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Competitive pay, 28 days holiday, and a contributory pension scheme.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Intermediate IT skills and excellent customer service abilities required.
- Other info: Join a supportive team with opportunities for recognition and career growth.
Job Description
We have an opportunity for a well organised, dynamic Temporary Administrator to join our friendly team at The Abbot Care Home in Harlow, Essex. Your dedication, reliability and support will make a difference to the smooth running of the home every day.
Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:
Salary – £14.62 – 15.15
Monday – Sunday, 8am-5pm
Hours – 3 days per week (minus 1 hour lunch)also to cover sickness and annual leave
Contract – 2-3 months (temporary contract)
About the role:
- To implement and maintain effective administration systems.
- To provide administrative support including Petty Cash, Banking, Invoices and Ordering.
- Processing Timesheets to ensure that team members are paid correctly and in a timely manner.
- Supporting at meetings, taking minutes and notes as required.
- Assist the Home Manager in daily, weekly reporting as required for the Senior Management Team and other stakeholders.
- Assisting the Home Manager to ensure that people moving into the care home have a timely, empathic, and welcoming admission.
- Supporting with discharge reporting and documentation when people leave the home.
- Answering the telephone and welcoming visitors
- To support with the administration of recruitment, training, and supervision for team members.
- Record and report staff absence/sickness.
- To maintain and implement the organisations administrative policies and procedures.
- To attend team meetings and training for self-development as required for the role.
- You will make a difference every day by engaging in meaningful activities with residents as well as promoting independence, choice, dignity, and respect always.
What we are looking for from you:
- Intermediate IT skills including the use of Word, Excel, and Outlook
- Experience of Minute Taking would be beneficial.
- Excellent customer facing skills.
- Experience working in a varied, fast-paced environment.
- Accurate and concise verbal and written skills
- Eligibility to work in the UK.
- GCSEs in English and Maths or equivalent
What we offer in return for your hard work:
·        28 Days holiday including Bank holidays.
·        DBS Certificate paid by Excelcare*
·        Refer a Friend Scheme rewarding £500 for every person you refer*
·        Contributory Pension Scheme
·        Annual Salary Review
·        Long service awards
·        Team Appreciation Week
·        Comprehensive Induction Programme
·        Employee of the Month and the Excelcare Awards – Recognition of our committed teams for outstanding contribution
*Terms and Conditions apply
If you are interested in the position, please apply online today – we look forward to hearing from you.
Temporary Administrator employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can really give you an edge when applying for that Temporary Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Excelcare is all about outstanding care, so think about how your skills align with their mission. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice common interview questions and answers. Think about scenarios where you've demonstrated your organisational skills or handled a busy environment. Being able to share specific examples will make you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Excelcare family. We can’t wait to hear from you!
We think you need these skills to ace Temporary Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Temporary Administrator role. Highlight your relevant experience, especially in administration and customer service, so we can see how you fit into our friendly team.
Show Off Your Skills: Don’t forget to showcase your intermediate IT skills! Mention your proficiency with Word, Excel, and Outlook, as these are key for the role. We want to know you can handle the tech side of things!
Be Clear and Concise: When writing your application, keep it clear and concise. Use accurate and straightforward language to demonstrate your verbal and written skills. We appreciate clarity just as much as you do!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Temporary Administrator. Familiarise yourself with tasks like managing petty cash, processing timesheets, and taking minutes at meetings. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your IT Skills
Since the role requires intermediate IT skills, be prepared to discuss your experience with Word, Excel, and Outlook. You might even want to mention specific examples of how you've used these tools in previous roles. This will reassure them that you can handle the administrative tasks efficiently.
✨Emphasise Your Customer-Facing Experience
As you'll be interacting with residents and visitors, highlight your excellent customer-facing skills. Share examples of how you've provided outstanding service in past roles, especially in fast-paced environments. This will show that you can maintain professionalism and empathy in a care setting.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as welcoming new residents or managing staff absence reports. Think through potential scenarios and how you would approach them. This preparation will help you respond confidently and demonstrate your problem-solving abilities.